Just i thought. My pixie is connected to a tap that is shaded most of the day. It would be great if the solar panel was removable so it can be placed in a better place with a wire to the pixie.

Hi everyone, I purchased my Netro about one year and half ago. It used to work normally. It stop working a couple months ago. When I started it, it says watering but no actual water comes out. I did everything the support team told me to do but still nothing happened. I’m desperate, my grass is dying. Someone please assist. 

Sistemato 

This morning we noticed that my Sprite light was flashing. I tried to get into the app and it kept saying network error. I booted the Sprite, I booted my router, and the light is no longer flashing. 

But when I try to log into the app now it says network error. I logged into metrohome.com and my Sprite was able to work from naturalhome.com, but I am still not able to log in to the app. I use the same login at netrohome.com as I did with my app.

My present whisperer has difficultly to charge even on sunny days and will soon need to replace it (my experience is that battery life is at most 2 years).

Unhappily it is apparently out of stock in all European sites I tried.

Ordering it from the US is much more costly due to fixed administrative cost of custom clearance added to custom duties and VAT.

When do you think you will re supply European sites ?

Thank you

We are so excited to introduce our new product line, Lapland, the Smart Garden Lightening System. We have spent almost a year designing and developing the first model, Lapland S1, the Wi-Fi-connected Spotlight and now it is almost ready to meet the users. 

For more information about Lapland, please visit Lapland Spot Light | Multi-color outdoor spotlight (netrohome.com), email to info@netrohome.com or simply leave a message/comment below and we will send you a promotion code for the first 100 buyers.

UPDATE 8/1/2024

I can confirm that the system is working well. The system forecast about 25mm of rain for yesterday , but we had 34mm based on Weatherflow. This morning, the system had corrected the amount in Netro. Well done to the dev team for rolling out a fix so quickly, once the problem was identified.

I can now say that Netro is a smart watering system!

UPDATE: 5/1/2024

Netro have been fantastic. They have updated their system already to make Weatherflow work as you would expect. However, I am yet to see the results of this.

Rain is anticipated tomorrow (7/1/2024) and the following day.

I will monitor the system to ensure that the correct rainfall amount is in the database early enough for the schedule to be adjusted by their algorithms.

UPDATE: 4/1/2024

I have been working with the Netro techs to isolate the problem.

The issue is that yesterday's rainfall is not being calculated using the local time zone. Instead, it is using UTC midnight to midnight and an offset of 1 day. This means that the data can be 1.5 days out for someone like me who is GMT+11.

There may also be an issue with the timing of when then the rainfall for yesterday is retrieved. The Weatherflow API needs to be called just after nidnight so that the Netro scheduling can adjust, ready for early morning watering.

ORIGINAL:

I thought I would write an article to explain why Netro is not a smart weatherstation.

I have two Netros and 7 Whisperers, and use them in all aspects of watering - to water lawn, vineyard, fruit trees, vegetables and even to fill our bird baths.

But the most frustrating aspect of Netro is that is does not use the correct amount of rainfall, even when connected to a smart weatherstation such as Weatherflow Tempest or WU (I have my Tempest send data to WU).

Why is this a problem? Because the rainfall estimate provided by the forecasting models do not predict how much rain your specific area will receive. They provide two numbers: a percentage chance of receiving rain, and a minimal amount of rain that you will receive, if your receive rain at all. What does this mean?

If the prediction is that you are 60% likely to receive rain of 10mm, this does not mean that you will receive approximately 6mm of rain. It means that you are 60% likely to receive rain and 40% likely to receive no rain at all. If you receive rain, you are then likely to receive a minimum of 10mm.

Netro mistakenly combines these values to tell the system that you received 6mm of rain. And then might not water. This can lead to plants dying, as was our case, when rainfall was predicted every day for a week and we did not receive a drop. Other areas around us received varying amounts of rain.

The frustration is that Netro has a connection to both Weatherflow and to personal weatherstations via Weather Underground, and therefore has no excuse as to not use the correct value of rainfall.

Their solution is to use the Discover feature to correct yesterday's (and today's) rainfall manually. I would recommend 100% to use this feature.

https://netrohome.com/forum/posts/357

Unfortunately, Netro still applies a percentage to the corrected number which means that the amount of rainfall collected is still less than the actual amount received.

I have solved this problem by automating this process via Home Assistant, which knows yesterday's rainfall from my Weatherflow Tempest and sends the value to Netro via their API. This has resulted in a much more intelligent watering regime.

So, to Netro and their techs, well done on a great system, but it won't be truly great until you implement the most important aspect of any smart watering station - the ability to know how much rainfall fell on a client's land, and therefore how much to water.

Why can't you skip less than two rain days if today is included? I have tried everything to do just one and have failed. I cannot enter include today and zero days. If I enter include today and one day, today and tomorrow are rain days.

Hi new HOME ASSISTANT integration of Netro. install it using HACS.

thanks to the developer kcofoni!!

The Next-gen Indoor Watering System

Stream is Netro's first indoor watering product. It is specially designed to perform accurate drip irrigation for your potted plants. Stream is packed with many advanced hardware technologies including low-noise pumps, hall-effect flow sensors and long-range WiFi connection. It fits seamlessly into the Netro Eco-system and works with the Netro app.

Stream is now released for pre-order. Learn more at netrohome.com/en/shop/products/stream

Are there any plans to update the Alexa Skill? ... it's over a year and a half since the skill's been released and does need some urgent attention. One being to be able to run a saved program via Alexa and not just one single zone.  Hugely important.  The other (and quite annoying) is how it is coded into your skill to have Alexa ask "what else can I do for you?" over and over (and it is not Alexa but your skill)..this causes freezing on the Echo Show display so even if one does want Alexa to "do" something it does not respond...again, not Alexa, but your skill. Presently, one has to tell Alexa "goodbye" wait for at least a minute, before using my Show for another purpose...I have follow up turned off on all my devices in my Alexa settings.  No other skill causes Alexa to respond this way - freezing and "what else can I do".  It is unnecessary and needs to be removed for the reasons stated.  Can you advise when the skill will be updated?  Many customers, like myself, purchased your controller because of the Alexa compatibility which presently is very minimal.  Not all of us want to whip out a phone to run a program which is why we have Alexa & Google devices in the first place.  The IOS app has been updated, but the Alexa skill sadly has not.  Thank you in advance and eagerly await your reply,  kind regards 

This would be a supper nice feature to add to NETRO. 

Combining with the whisperers

https://irrigreen.com/

Once you have programs setup to do your watering, you hardly ever get into this app unless you need to stop watering, change the program, or test a zone with a broken/fixed head. My biggest complaint about this app is that when I need to stop watering for the day (for various reasons), I have to remember how to do that in the Netro app, and fumble through menu after menu to figure it out, because I do not use it every day. I just want to stop the dang watering for the day. There needs to be a button right on the first page that comes up to stop or suspend all watering schedules for the day. I told Moen if they put that in there app, I will switch in a heart beat. Giving you the opportunity to keep a customer and put into your app. 

Replacing Hunter system

This page lists some instructions about replacing the common types of Hunter system with Netro smart watering controller. 

Example 1:

To replace this controller with Netro smart watering controller, please follow the instructions.

The white wires are the common wires which should be connected to the C slots in Netro. Then the zone wires (1,2,3, .. 12) are directly mapped to the 1, 2, 3 .. 12 slots in Netro. The last step is to connect the power (the ground wire is not needed for Netro) then you should be good to go. The power adapter wires are the 2 yellow wires on the left side.

The green one below the yellow wires is the ground wire which is not needed for Netro.

The copper wires are rains sensors which are not needed for Netro either because Netro gets the weather information from WiFi network.

Example 2:

For this system, please connect the white wire to any one of the C slots in Netro. You can leave the M slot of Netro smart watering controller and one of the C slot unconnected.

The last step is to connect the power. The power adapter wires are the 2 yellow wires on the left side.

SEN are rains sensors which are not needed for Netro either because Netro gets the weather information from WiFi network.

Example 3:

Please connect the white wire to any one of the C slots in Netro. You can leave one of the C slot unconnected.

This system has 3 wires which connects to 24v lines. To replace it with Netro smart watering controller, you can use the existing 24V power(the yellow wires) for your Sprite. It looks like the thinner 2 are the ones but you might just want to try them on Sprite. Or you can use a voltage meter to determine.

If the thinner yellow wires turn out to be the power, than I think the thinner white wire is the common wire which should go to the C slot in Sprite.

SEN are rains sensors which are not needed for Netro either because Netro gets the weather information from WiFi network.

Example 4:

You should connect the white wire(currently on RS) to one of the C slots in Sprite.

You do not need to connect the black wire(currently on C) and the brown wire(currently on RS). RS terminal is the rain sensor. Therefore, you do not need to connect these wires.

Example 5:

The white wire is the common wire which should be connected to one of the C slots in Netro. The power adapter wires are the 2 black wires on the left side.

RS terminal is the rain sensor. Therefore, you do not need to connect these wires.

Example 6:

The white wires is the common wires which should be connected to one of  the C slots in Netro. The power adapter wires are the two black wires on the left side.

The green one below is the ground wire which is not needed for Netro.

You do not need to connect the rain sensors because Netro get the weather forecast through WiFi.

Example 7:

You do not need to connect the blue one (remote). You can just leave it dangling but please use the tape to cover the metal head. The remote feature in Sprite is through the WiFi.

I am not sure about the red and white one. These are the two AV power wires. Normally there is only one wire for AC1 and one wire for AC2. In your case, it looks like the AC power is also sent to another device. The safest way to handle this is to keep this original connection. You might want to "noodle" the wires and insert them into the two "24 VAC" slots in Sprite. Please check out this connector for wire junctions：

https://www.amazon.com/Gardner-Bender-25-AWC-Assortment-Resealable/dp/B000F5TTE8

To the Netro android users,

Our Netro app crashes for android on sending messages though Settings->Support->Contact Us suddently. Our R&D are fixing this issue and we expect to have the fixes in place in a few days. We are sorry about the inconvenience.

If you have any questions, please write to us support@netrohome.com and we will make sure to deliver technical support in short time.

Thanks again for your support and trust.

Regards,

Netro Support

Hi! I’m excited about Netro App and I’d love to contribute opening a support ticket for a double check of translations. 

There’s a lot of minors but one is always in evidence: the names of the DAYS OF THE WEEK (please see the attached image) .

The right translation is:

SUNDAY : DOMENICA

MONDAY: LUNEDÌ 

TUESDAY: MARTEDÌ 

WEDNESDAY: MERCOLEDÌ 

THURSDAY: GIOVEDÌ

FRIDAY: VENERDÌ 

SATURDAY: SABATO 

THE FIRST day of the week in Italy is always settend Monday 

Come posso aggiungere skill netro in italiano grazie 

Device sharing between Netro users is supported. A user can authorize multiple users to access his or her Netro products.

To give access to other users, please log in your Netro account, go to Settings->Controller->Manage Users.

Add or delete users

Device owner can add or delete users through adding or deleting their user name or email account.

Tap “Manage Users” to authorize other users to access the device owner’s Netro products.

Tap “Manage Users” and then you will be directed to the “Users” Page.

Then you can add new manager or new player by tapping the “+” button.

Tap the “+” button and input the user name or user account.

Please input the user name or user account.

Tap “save” and then the user can have access to owner’s shared device.

Users’ information is displayed on “Users” page.

Once users are added, shared users will be shown on “Users” page.

 Access rights of shared users

There are two different types of shared type: Manager and player. Manager and player have different access rights. Manager has more access rights than player. Both manager and player cannot delete controller, change address, delete or add sensor.

Note: Shared users must have a Netro acccount.

Manager’s access rights：

Manager can use all the features of the shared device except deleting controller, changing address, deleting or adding sensor.

Player’s access rights：

a. Read-only: All settings in Controller, Sensors, Program(except run a cycle), Zone list can not be edited.

b. Hide: Preferences, Regulations, Restrictions, zone detail are not shown on Settings page. Regulations events and Restrictions events created by users are not shown on Schedule page.

c. Access to Schedule page: Player can create a one-time Run or Rain Delay on Schedule page.

d. Access to Program：Player can only do “run a cycle now” to programs created by device owners. Player can create a one-time Run or Rain Delay on Schedule page.