Samsung S25 - unable to pair own WIFI after connection to Netro

Just i thought. My pixie is connected to a tap that is shaded most of the day. It would be great if the solar panel was removable so it can be placed in a better place with a wire to the pixie.

Hi everyone, I purchased my Netro about one year and half ago. It used to work normally. It stop working a couple months ago. When I started it, it says watering but no actual water comes out. I did everything the support team told me to do but still nothing happened. I’m desperate, my grass is dying. Someone please assist. 

Sistemato 

This morning we noticed that my Sprite light was flashing. I tried to get into the app and it kept saying network error. I booted the Sprite, I booted my router, and the light is no longer flashing. 

But when I try to log into the app now it says network error. I logged into metrohome.com and my Sprite was able to work from naturalhome.com, but I am still not able to log in to the app. I use the same login at netrohome.com as I did with my app.

My present whisperer has difficultly to charge even on sunny days and will soon need to replace it (my experience is that battery life is at most 2 years).

Unhappily it is apparently out of stock in all European sites I tried.

Ordering it from the US is much more costly due to fixed administrative cost of custom clearance added to custom duties and VAT.

When do you think you will re supply European sites ?

Thank you

We are so excited to introduce our new product line, Lapland, the Smart Garden Lightening System. We have spent almost a year designing and developing the first model, Lapland S1, the Wi-Fi-connected Spotlight and now it is almost ready to meet the users. 

For more information about Lapland, please visit Lapland Spot Light | Multi-color outdoor spotlight (netrohome.com), email to info@netrohome.com or simply leave a message/comment below and we will send you a promotion code for the first 100 buyers.

Dear Netro users,

We are experiencing technical issues with Google Home/Assistant and iOS notifications due to a recent server update. Currently these services are unavailable. All other features in the Netro app and website are working normally.

Our R&D team is working on the solutions with priority and hopefully they will back online in a few days. We apologize for the inconvenience.

Thanks,

Netro Inc

1. Weather thresholds settings are not working

2. Should have thresholds settings by moisture levels 

Hi new HOME ASSISTANT integration of Netro. install it using HACS.

thanks to the developer kcofoni!!

The Next-gen Indoor Watering System

Stream is Netro's first indoor watering product. It is specially designed to perform accurate drip irrigation for your potted plants. Stream is packed with many advanced hardware technologies including low-noise pumps, hall-effect flow sensors and long-range WiFi connection. It fits seamlessly into the Netro Eco-system and works with the Netro app.

Stream is now released for pre-order. Learn more at netrohome.com/en/shop/products/stream

Are there any plans to update the Alexa Skill? ... it's over a year and a half since the skill's been released and does need some urgent attention. One being to be able to run a saved program via Alexa and not just one single zone.  Hugely important.  The other (and quite annoying) is how it is coded into your skill to have Alexa ask "what else can I do for you?" over and over (and it is not Alexa but your skill)..this causes freezing on the Echo Show display so even if one does want Alexa to "do" something it does not respond...again, not Alexa, but your skill. Presently, one has to tell Alexa "goodbye" wait for at least a minute, before using my Show for another purpose...I have follow up turned off on all my devices in my Alexa settings.  No other skill causes Alexa to respond this way - freezing and "what else can I do".  It is unnecessary and needs to be removed for the reasons stated.  Can you advise when the skill will be updated?  Many customers, like myself, purchased your controller because of the Alexa compatibility which presently is very minimal.  Not all of us want to whip out a phone to run a program which is why we have Alexa & Google devices in the first place.  The IOS app has been updated, but the Alexa skill sadly has not.  Thank you in advance and eagerly await your reply,  kind regards 

This would be a supper nice feature to add to NETRO. 

Combining with the whisperers

https://irrigreen.com/

Replacing Hunter system

This page lists some instructions about replacing the common types of Hunter system with Netro smart watering controller. 

Example 1:

To replace this controller with Netro smart watering controller, please follow the instructions.

The white wires are the common wires which should be connected to the C slots in Netro. Then the zone wires (1,2,3, .. 12) are directly mapped to the 1, 2, 3 .. 12 slots in Netro. The last step is to connect the power (the ground wire is not needed for Netro) then you should be good to go. The power adapter wires are the 2 yellow wires on the left side.

The green one below the yellow wires is the ground wire which is not needed for Netro.

The copper wires are rains sensors which are not needed for Netro either because Netro gets the weather information from WiFi network.

Example 2:

For this system, please connect the white wire to any one of the C slots in Netro. You can leave the M slot of Netro smart watering controller and one of the C slot unconnected.

The last step is to connect the power. The power adapter wires are the 2 yellow wires on the left side.

SEN are rains sensors which are not needed for Netro either because Netro gets the weather information from WiFi network.

Example 3:

Please connect the white wire to any one of the C slots in Netro. You can leave one of the C slot unconnected.

This system has 3 wires which connects to 24v lines. To replace it with Netro smart watering controller, you can use the existing 24V power(the yellow wires) for your Sprite. It looks like the thinner 2 are the ones but you might just want to try them on Sprite. Or you can use a voltage meter to determine.

If the thinner yellow wires turn out to be the power, than I think the thinner white wire is the common wire which should go to the C slot in Sprite.

SEN are rains sensors which are not needed for Netro either because Netro gets the weather information from WiFi network.

Example 4:

You should connect the white wire(currently on RS) to one of the C slots in Sprite.

You do not need to connect the black wire(currently on C) and the brown wire(currently on RS). RS terminal is the rain sensor. Therefore, you do not need to connect these wires.

Example 5:

The white wire is the common wire which should be connected to one of the C slots in Netro. The power adapter wires are the 2 black wires on the left side.

RS terminal is the rain sensor. Therefore, you do not need to connect these wires.

Example 6:

The white wires is the common wires which should be connected to one of  the C slots in Netro. The power adapter wires are the two black wires on the left side.

The green one below is the ground wire which is not needed for Netro.

You do not need to connect the rain sensors because Netro get the weather forecast through WiFi.

Example 7:

You do not need to connect the blue one (remote). You can just leave it dangling but please use the tape to cover the metal head. The remote feature in Sprite is through the WiFi.

I am not sure about the red and white one. These are the two AV power wires. Normally there is only one wire for AC1 and one wire for AC2. In your case, it looks like the AC power is also sent to another device. The safest way to handle this is to keep this original connection. You might want to "noodle" the wires and insert them into the two "24 VAC" slots in Sprite. Please check out this connector for wire junctions：

https://www.amazon.com/Gardner-Bender-25-AWC-Assortment-Resealable/dp/B000F5TTE8

To the Netro android users,

Our Netro app crashes for android on sending messages though Settings->Support->Contact Us suddently. Our R&D are fixing this issue and we expect to have the fixes in place in a few days. We are sorry about the inconvenience.

If you have any questions, please write to us support@netrohome.com and we will make sure to deliver technical support in short time.

Thanks again for your support and trust.

Regards,

Netro Support

Hi! I’m excited about Netro App and I’d love to contribute opening a support ticket for a double check of translations. 

There’s a lot of minors but one is always in evidence: the names of the DAYS OF THE WEEK (please see the attached image) .

The right translation is:

SUNDAY : DOMENICA

MONDAY: LUNEDÌ 

TUESDAY: MARTEDÌ 

WEDNESDAY: MERCOLEDÌ 

THURSDAY: GIOVEDÌ

FRIDAY: VENERDÌ 

SATURDAY: SABATO 

THE FIRST day of the week in Italy is always settend Monday 

Come posso aggiungere skill netro in italiano grazie 

Device sharing between Netro users is supported. A user can authorize multiple users to access his or her Netro products.

To give access to other users, please log in your Netro account, go to Settings->Controller->Manage Users.

Add or delete users

Device owner can add or delete users through adding or deleting their user name or email account.

Tap “Manage Users” to authorize other users to access the device owner’s Netro products.

Tap “Manage Users” and then you will be directed to the “Users” Page.

Then you can add new manager or new player by tapping the “+” button.

Tap the “+” button and input the user name or user account.

Please input the user name or user account.

Tap “save” and then the user can have access to owner’s shared device.

Users’ information is displayed on “Users” page.

Once users are added, shared users will be shown on “Users” page.

 Access rights of shared users

There are two different types of shared type: Manager and player. Manager and player have different access rights. Manager has more access rights than player. Both manager and player cannot delete controller, change address, delete or add sensor.

Note: Shared users must have a Netro acccount.

Manager’s access rights：

Manager can use all the features of the shared device except deleting controller, changing address, deleting or adding sensor.

Player’s access rights：

a. Read-only: All settings in Controller, Sensors, Program(except run a cycle), Zone list can not be edited.

b. Hide: Preferences, Regulations, Restrictions, zone detail are not shown on Settings page. Regulations events and Restrictions events created by users are not shown on Schedule page.

c. Access to Schedule page: Player can create a one-time Run or Rain Delay on Schedule page.

d. Access to Program：Player can only do “run a cycle now” to programs created by device owners. Player can create a one-time Run or Rain Delay on Schedule page.