As you can see, in the app if I try to adjust my existing restriction to start at 7:05am instead of 7:20am, it will not let me make the change because it says the start time must be before the end time (which it is).

But the water is still running, I was testing it with manual and it just says “pending” under manual and never shuts off. There is a check mark on “sleeping” but it obviously is not sleeping.

I would like to see the saving in euro, not dollar.

¿Qué unidad de velocidad del viento utiliza la app para establecer la cancelación del riego?

Gracias,

Every time I try to setup station I’d for weather underground (INEWCA557). The app says invalid station id. Does any of you have a clue? 

La aplicación se bloquea después de hacer una programación. Se queda con el icono de carga y hay que cerrarla para volver a utilizarla

Hello,

Every time I go to login to the app, it crashes back to the iOS Home Screen. I’m running iOS 15.1.1 on an iPhone mini.

Can you help?

Merry Xmas everyone

I am trying to set up a recurring program that all my zones are watered for 15 minutes each every second day as there is currently a summer heat wave in New Zealand. However when I set the program up it does not show n the schedule. Is there a special trick to saving manual recurring programs??

Can anyone explain what it means ?

My controller Sprite-6 is connected with wifi: solid light. The Web app shows that it's running and watering fine (see attachment), but the android app (version 3.0.0) cannot connect to the Sprite-6 and always says "offline". I tried to uninstall and re-install it, but no luck. I also tried installing the iphone app on my wife's iphone, but it's the same. I don't know what's wrong, there's no error message. Is there going to be an updated version of the app to fix this issue? What can I do to resolve this problem?

After app update I’m not able to login. Yes, the id and password are correct. Netro, I need this fixed.

Can you run two zones at once? 

I have updated the app and reset my Netro Sprite and still have the same issue. In manual watering Zone 2 stops after 3mins despite I set 10 mins. 

I have no idea what to do now!

Hi there,

My problem is that I change the watering time to 5min manually for each zone, but the actual watering time is the previous 1min, even when the app shows the new 5min watering. Also after restarting the app it is always goes back to previous 1 min. 

It seems the app doesn't save the new settings. 

Thanks in advance!

Is there a way to transfer the account which is already set up and working to a new home owner?  I know we can reset the system and let them build from scratch but it would be easier to transfer the current settings to a new owner.

Hello, I am currently trying to winterized my sprinkler heads. I am trying to run each set of sprinklers manually giving time between each zone to allow the compressor to repressurize. The Home Screen in my Netro app does not have a “play” button allowing me to run each zone manually… what gives?? I feel like there must be something I am missing otherwise this app isn’t very well designed. I am aware there is a winter run program, however it doesn’t allow me to set times between zones to allow the air compressor to repressurize, please help!

When I tried to water a single station I could not change the time away from 5 minutes. Some stations allow me to change the time but others will not.

What can I do to change a single station to greater than 5 minutes?

I have noticed recently that my lawn has been dry. When looking at the app, it states that the schedule ran successfuly. I decided to test manually today and have noticed that even thougit says it is watering, it is not. I would estimate at least a two weeks that it has not ran. Also had a bunch of offline online notifications. I completely disconnected and reconnected from power and still no luck.

h

Dear Netro users,

We are experiencing technical issues with Google Home/Assistant and iOS notifications due to a recent server update. Currently these services are unavailable. All other features in the Netro app and website are working normally.

Our R&D team is working on the solutions with priority and hopefully they will back online in a few days. We apologize for the inconvenience.

Thanks,

Netro Inc