I have changed the name of my Wi-Fi. I need to change my Wi-Fi connection to its new name I have a new Wi-Fi in your hub will not work because it can’t download a new Wi-Fi for some damn reason

Hi- been using your sprinkler controller for several years and have recently added a new WiFi network. 

I'm following the instructions how to switch the Netro controller to a new WiFi network. After resetting the controller, it change my iphone WiFi network over to Netro-XXX (which tells me I have no internet access). 

When I return to the Netro app and click 'Next', it just keeps instructing me to connect to Netro-XXX first. 

The Netro controller continues to blink despite unplugging it so stuck in limbo now. 

Thank you

I have a Netro Sprite (6 zones).

I would like to water one time a week, 4 hours per zone in one run. I am not able to make programmes and single runs longer than 60 minutes. 

Am I doing something wrong, or is this not supported?

Thanks for helping me out.

How do I change and save schedule? 

Salve, quanto deve risultare l’umidità del terreno in giardino? Il sensore mi indica sempre tra i 96 e 97%. 

Hello, I have 5 sprite-type irrigation controller units installed. In one of them, the irrigation stops after approximately 14 seconds on all channels, although it still appears as watering in the status. We have measured the electrical resistance and it is normal.

Why do my zones only activate for 2 seconds?

I have one sensor that is controlling 5 zones, in the last few months it has rained for several days and the humidity recorded has always been 100%. For three weeks however it has not rained anymore and the soil has started to dry out and so has the garden, because the sensor continues to report 100% humidity skipping the irrigation cycle. How can I unlock the sensor humidity reading?

Could you add a pause feature in Manual run? When I am running a zone, sometimes I need to halt the run and make an adjustment or fix a leak and then turn it back on. Right now, I have to stop the manual run and then start all over. 

My indicator led is burn out. whocan I replace it?

Hello, I have activated Continuous Monitoring on my Wispering gen2 which means I should get an emediate update when the moister has changed.

But I don't get any update/ change until the aut hourly upate of the measurement is done.

My app on my phone say that the zone is on watering but when i look outside nothing is happening !!!

Help for my controller dropping the wifi weekly?  I have to unplug the controller to reset and wifi works.  When on vacation my controller can't be unplugged so is there a fix or work around ?

I can't connect both of my two Pixie devices to Alexa — I can only control one.
How can I fix this issue?

Thank you.

I have a digital water metering in my house from my water supplier. So know the exact amount of water that ist running for all zones If netro ist running and watering the Garden. Unfortenately i can Not find an Option, to Tell netro how much water in qm per hour is running for wach zone. IT would be great If that could be implementated to have an exact number of qm water that ist uswd for watering each zone. So gar I know netro gives only an wstamated number of water used for wach zone, depwnding in size of watering area and Type of watering equipment.

Dear Netro Support Team,

I hope this message finds you well.

I am writing to inquire about purchasing a replacement battery for my Netro device, which has recently stopped working due to battery failure. Could you please provide information on how I can order a replacement, including the price, availability, and shipping options?

The model I am using is PIXE, and I would appreciate any assistance or recommendations you can provide.

Thank you for your support, and I look forward to your response.

Best regards,

Minh Thu, Nguyen

Hi there I use the netro smart feature and the whisperer. 

The smart schedule for zone 5 watered 28 minutes at 5am and the sensor measured 99% humidity.  Then it watered again at 6am... which is obviously a waste of water as the zone is already 100% humid. So it look like when the program starts it does not take into account the humidity again until the next run for that zone. 

For zone 5 I am using regular mode. Not the Deep or EPA. 

I also have the condition that 

- Sensor to report every hour

- skip watering if above 60%

- Sensor firmware 2.0.1

Sprite-12

I want to utilize automated rain delay feature.

If I have my 11 zones enabled for Smart Zone watering, the zones will water in a random order.

I need them to remaian in order 1-11. I cannot yet find a readon why.

Not much fun sitting on my lawn when a zone unexpectedly turns on.

If I use a manual program, then the rain delay feature cannot be used.

Is there a way to enable an automated rain delay in a manual program?

and/or

run the zones in an order when utilizing the Smart Zones?

And yes, most of my zones have the same environment settings

Can I send my controller in to get it repaired? 

I’m sure my transformer is not working.

I have Netro 6

Please help