I'm experiencing a serious issue with my Netro Spark 16 controller. It connects correctly to Wi-Fi and appears online in the app, but when I try to start irrigation manually, the app just stays on "in communication" and nothing happens.

The problemm is with the 4g Vodafone/HoMobile provider as yout mentioned in https://netrohome.com/en/forum/posts/4052

I have already asked several time the update for the device, but nobody reply me

i wrote also to Netro support email: support@netrohome.com  --> nobody reply me.

What should i do to have this update?

Please

Hi, it’s the end of our watering season where I live, the city just shut off the water for the year. Any guidance on what to do in the app to have the system off for until spring?  

Hi, dopo aver collegato tutto, ho provato a fare un test manuale ma non parte l irrigazione.

Sapete aiutarmi?

Grazie

The app crashea when I click on a zone on Google pixel 8a. I had to configure them with another phone. Already tried to reinstall the app and clear cache

Hey,

Is it possible to individually choose preferences for wind speed on a zone by zone basis? I've got some zones that are connected to sprayers which I would like to keep on a wind speed cutout and but most zones are on drippers which I would like to water independent of the wind speed.

Hi... since it's still fairly warm outside, I'd like to have the Zone water every 2 hrs for about 3 minutes just to keep the ground moisture up.

I'm not clear on how to do this?  Anyone?

I have a hill that was terraced and replanted. I was told to run the circuit twice a day for 15 minutes for a month. Drip lines. Seems like my system doesn’t have that flexibility. Am i correct?

Hi, I can get my Netro controller info using:

curl -v https://api.netrohome.com/npa/v2/info.json?key=MYAPIKEY

(where MYAPIKEY is a key from the user account page)

but when I try to update soil moisture data with:

curl -X POST -H "Accept: application/json" -H 'Content-Type:application/json' -d '{"key":"MYAPIKEY","moisture":100}' "https://api.netrohome.com/npa/v2/set_moisture.json"

I get an error about an invalid key:

{"status":"ERROR","meta":{"time":"2025-11-21T04:54:56","tid":"1763700896_KpmY","version":"2.0","token_limit":0,"token_remaining":0,"last_active":"2025-11-21T04:54:56","token_reset":"2025-11-22T00:00:00"},"errors":[{"code":1,"message":"Invalid key: ","params":{}}]}

What's going on?

I cannot add my pixie z1 to the app because pixie z1 is not shown as an option. I have the hub connected. 

I have programmed my Netro to skip Tuesday’s but the controller waters anyway. How do I stop this?

When I have Whisperers, the system appears to calculate the average over the day about 4 degrees higher than for zones without Whisperers.

It seems that, even though the weather data is available throughout the day, that zones without sensors only use the forecast high and low.

This is insufficient to correctly adjust for the amount of watering required.

For example, today is 7 degrees C up to 36.

Whisperer zones average the temp at 26C while non-Whisperer zone calculate the average at 22C.

On these extremely hot days, the non-whisperer zones are under-watering much more than the Whisperer zones.

Also note that even the zones with Whisperers always under-water and needs custom programs or manual intervention.

This finally explains to me why zones are always under-watered.

Can the system please use multiple day readings for non-Whisperer zones and PLEASE provide more watering?

All the zones work except I do not have any water coming out of the drip heads

Bought a new whisperer as an old one is no longer working.

REMARK : WHILE I LIVE IN A TEMPERATE AREA NONE OF MY WHISPERERS LASTS MORE THAN 26 MONTHS WHICH IS SURPRISING AS IT IS NOT SUPPOSED TO BE A CONSUMABLE.

Clicked as required first blinking blue light then blinking white light.

Went to sensors and see the dead old one, the working one but do not see the newly bought one.

Do not see either a + sign to add a new one.

What should I do ?

Hi,

Any chance of adding a valve/solenoid finder feature? This would work similar to products like Chatterbox. The selected station for valve finding would switch the valve on and off quickly so that the rattle/chatter sound it makes can be used to find it. The main valve could be left closed.

Thanks

Is there any way to get a mode for a zone  that keeps grass seed wet enough to germinate? 

I currently have a Netro Sprite system set up on a bore, I'm only using 9 stations currently but I can't easily add any more stations/wiring to this system. 

I can easily access the wiring where I would like to add more stations, am I able to pick up the earth and pump start wires, and add a 2nd sprite or spark controller there? 

Or has anyone got any ideas of how I can add more stations without running more wiring back to the master controller?

Thanks

All the zones work except I do not have any water coming out of the drip heads

Hello everyone,

For my lawn i have 2 watering zones, is there a way to "force" schedule to combine those 2 zones to always follow each other? I dont want to water half my lawn on Monday and the other half on Thursday. 

Thank you

Can you have multiple locations or do you have to setup separate accounts?

If separate accounts, how do you do that?

Any way for end user to open and replace battery on a whisperer 2?  It is out of warranty.