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Valve not opening

paolo cellini
更新時間 2025-07-01 05:11:54 UTC 

I have a Netto controller 12 

It starts the water pump but not opening any valve 

瀏覽: 628   回覆: 1

Wifi error

nvenezia
更新時間 2025-07-02 14:51:10 UTC 
話題: Netro App

Hello,

I get this error only on a couple of zones.  See the attached photo. As you can see the zone "misc" shows error.  Any ideas 

瀏覽: 873   回覆: 2

How to increase length of watering time with the automatic metering

Veronica Slaughter
更新時間 2025-07-03 12:43:45 UTC 
I have 2 zone in full sun with hydrangea and Japanese maples. I need to increase the length of watering time on the automatic watering cycle and the frequency
瀏覽: 1021   回覆: 0

Whisperer 1 Dead

Andy Fiore
更新時間 2025-07-03 15:13:13 UTC 

Hi,

My Whisperer 1 doesn’t show any signs of life after two weeks in bright sunlight.

I’m pretty sure the battery or charging circuit is dead after no use for over a year.

Do you offer a repair service or replacement battery?

Regards,

Andy Fiore

瀏覽: 1006   回覆: 0

1 out of 9 zones only work manually

Gyade B.
更新時間 2025-07-03 23:32:35 UTC 
話題: Netro App

Hello,

Zone 4 out of my nine zones will only run when I manually  turn the  controller valve  in the box in the ground, and not from my metro sprite app. I tried removing and inserting the zone 4 wire in the Netro slot , but still no luck . All the other zones will run from the app except zone 4. Please help.

瀏覽: 1055   回覆: 1

Sensors missing

dano
更新時間 2025-07-06 00:06:15 UTC 
話題: Netro App

Hello,

After the winter only one of my three sensors shows in the app.  (Twisty Baby Locust).  The other two do not, and when trying to add back in the app errors out as they are already associated with my account....how do I find them and get them back?  I have charges both to ensure good power, and waited multiple day for them to sync, but still missing.


Thanks

Dan


瀏覽: 998   回覆: 1

WEATHER CONDITIONS - Rain

Zsolt Karman
更新時間 2025-07-08 10:23:15 UTC 

Hi Team,

I've setup my controller to skip 2 days water if more than 10 mm rainfall is reported.

I have local weather station: https://www.pwsweather.com/station/pws/KADAECOWITT

Which is reported 32 mm, smart zones are enabled , but controller won't skip for 2 days.

Could you please ?

Controller SN: 0cb815314670


Regards, Zsolt

瀏覽: 984   回覆: 1

Spark 8 zones

Jesus Laso
更新時間 2025-07-10 13:05:31 UTC 
話題: Netro App

Good afternoon,

How could I get The Netro app user’s manual?

I woukd like to understand all the concepts, parámeters and  options in the app

Thais in advance


瀏覽: 966   回覆: 1

Whisperer Product Enhancement?

Kirk Davis
更新時間 2025-07-10 18:58:03 UTC 

It seems like, from my communications with the support team, that the soil moisture indicated by Netro does not factor into sprinkling times other than understanding how sprinkling time changes soil moisture (essentially guesses soil type). I have had to very expensive weather stations, and both failed to accurately report rainfall in as little as three months. With religious cleaning of them (ladder climbing-dangerous) neither accurately reported rainfall for more than six months. My first station Accurite 5-1) was replaced at three months and I gave up and bought an Ambient Weather WS2902-C, which lasted less than a year. So….


Why not have the Whisperers determine actual rainfall- or better yet- make your next product the only digital rain gauge on the planet that actually works? Or, perhaps gen 3 of the Whisperer can have a rain gauge built in. When you get multiple Whisperers  per zone, working in the software, the soil moisture readings alone could make reported rainfall irrelevant. 


Thanks,

Kirk


P.S. The support team HAS to stop using the term “soil humidity”. It makes them seem like they don’t know the difference between a fluid (water= moisture) and a gas (vapor=humidity). The Whisperer cannot calculate evaporative likelihood and doesn’t know the air pressure above the soil, so it can only measure moisture, which would, to some extent, measure the influence of water vapor on the moisture, depending on how it was being measured. 

瀏覽: 940   回覆: 1

Valves Turn On manually but dont Turn OFF

Ricardo Ribeiro
更新時間 2025-07-12 13:05:48 UTC 

Hi Friends, on The APP I Turn on a sector manually but when I ask APP to Turn Off, dont do!

ONLY Turn off if I unplug The system .


Can you help?

瀏覽: 935   回覆: 1

Change the sprinkling schedule

nsutherland
更新時間 2025-07-14 01:33:11 UTC 
How do I reset the length of time sprinklers are on?
瀏覽: 952   回覆: 1

NETRO PIXIE-Z1 not watering via app or wepage

Daniele Fuccio
更新時間 2025-07-18 17:17:18 UTC 

I cannot activate my PIXIE-Z1 to water, it is with brand new batteries, it says 100%, it is online and app and webpage react as all is fine and watering, but unfortunately nothing happens with the device. It works if I push twice the button on the device.


What could the issue be?

Thank you in advance

瀏覽: 907   回覆: 1

My programme stop after few minutes

Franck FONTANEL
更新時間 2025-07-18 19:49:49 UTC 

When I Launch the program , it stop after few minutes…

I don’t know why ?

瀏覽: 882   回覆: 1

help Netro Spark 6

Andrea Giannelli
更新時間 2025-08-14 09:03:33 UTC 
話題: Netro App
Hi everyone,

I'm experiencing a serious issue with my Netro Sprite 6 controller. It connects correctly to Wi-Fi and appears online in the app, but when I try to start irrigation manually, the app just stays on "in communication" and nothing happens.

Here’s what I’ve already tried:

- Restarting both the app and the device  
- Using a different Wi-Fi network, including a mobile hotspot  

Despite these attempts, the problem persists.

Thenks

瀏覽: 210   回覆: 1

Scheduled programs not completed

Kyle Giacomini
更新時間 2025-08-10 00:01:57 UTC 
I have some scheduled zones using programs and I'm seeing that the zones later in the program are being cancelled and not completing the scheduled program. What is causing the schedule to be overridden? It's a problem because those zones that are being skipped are not being watered at all. 
瀏覽: 195   回覆: 1

Problem: Spark 8 controller stuck on "in communication"

Stefano F
更新時間 2025-08-10 07:01:41 UTC 
Hi everyone,

I'm experiencing a serious issue with my Netro Spark 8 controller. It connects correctly to Wi-Fi and appears online in the app, but when I try to start irrigation manually, the app just stays on "in communication" and nothing happens.

Here’s what I’ve already tried:

- Restarting both the app and the device  
- Using a different Wi-Fi network, including a mobile hotspot  

Despite these attempts, the problem persists. I also tested the solenoids with a multimeter, and they’re working correctly. If I activate the valves directly from the controller, they respond as expected—so it’s clearly not a hardware issue.

I should also mention that I previously had the same problem with two Sprite6 controllers. That’s why I switched to the Spark 8, hoping it would solve the issue. Unfortunately, it hasn’t.

To make matters worse, scheduled programs aren’t working either.

This is an urgent situation because my plants are currently without water. I’d really appreciate any help or suggestions to resolve this.

Thanks in advance,  
Stefano
瀏覽: 242   回覆: 2

Spark 16 works only in manual

Davide Riva
更新時間 2025-08-11 21:55:04 UTC 

Hello, I’ve installed netro app on my iPhone, followed the procedure to connect the spark 16 and everything is fine, but when I try to activate valves with the app, the led turn white.

If I remove spark 16 from the app, the led turn green and I can only activate valves from the controller,

Any solution?

Thanks


Davide

瀏覽: 235   回覆: 2

Whisper not showing any moisture reading at all

Carolyn Seyfried
更新時間 2025-08-12 02:45:00 UTC 
Why is Whisperer not showing any moisture reading at all? after working fine for days, it just stops sending moisture info
瀏覽: 201   回覆: 1

Interoperability with Alexa, Homey, any other smart home platform?

arnaud@brucy.org
更新時間 2025-08-22 19:03:11 UTC 

Hi,

Is there any interoperability/integration existing or planned with home automation/smart home platforms?

Integration with Homey Pro would be great, being able to fetch the watering status for each zone, start a manual watering, or send some external triggers (humidity, rain water tank level, etc.) 

Thank you !

Arnaud 

瀏覽: 10   回覆: 0

Non riesco a connettere metro spring con metro wisperer

Fabio Doc
更新時間 2025-08-23 07:43:08 UTC 
話題: 安裝
Non riesco a connettere metro spring con metro wisperer
瀏覽: 2   回覆: 0