Hi,

Is there any interoperability/integration existing or planned with home automation/smart home platforms?

Integration with Homey Pro would be great, being able to fetch the watering status for each zone, start a manual watering, or send some external triggers (humidity, rain water tank level, etc.) 

Thank you !

Arnaud 

One, and only one ,of my 4 Pixies occasionally sticks in open mode, not closing the valve, watering until I notice it. It won’t shut down from button and I have to turn it off or remove battery to get it to reset. It works for a few days and happens again. It has been working well for about 6 months. Any ideas how to fix this?

Hello, I’ve installed netro app on my iPhone, followed the procedure to connect the spark 16 and everything is fine, but when I try to activate valves with the app, the led turn white.

If I remove spark 16 from the app, the led turn green and I can only activate valves from the controller,

Any solution?

Thanks

Davide

Hello,

I have a strange situation:

- App reports controller as off-line, sometimes it reports on-line for brief periods. It was working fine till three days ago

- Controller has green light

- Web app on the netro site reports on-line and works

- The controller is watering

- The Wifi near the controller is working and I have not changed the password or settings

- I have tried forcing it to change the wifi, I get the bluetooth light and the controller is detected on the app via bluetooth, however it fails after I insert the password for the wifi. This is odd since the device is connected.

I suspect there is a synch issue between the App and your servers. Help would be appreciated.

Hi everyone,

I’ve been using a Netro Spark (8-zone model) for some time, but recently it stopped working properly.

The controller connects to Wi-Fi and appears online in the app, but when I try to start any valve (manually or via schedule), it says “communicating” and nothing happens.

Here’s what I’ve already tried:

• Restarted the Spark multiple times
• Performed a full reset (12 seconds on RST button)
• Re-added the device in the app
• Tried to trigger irrigation manually from both the app and the controller
• Confirmed that the system works when I open the valves manually from the controller
• Tried different power supplies
• Connected to a mobile hotspot instead of my home Wi-Fi (same result)
• Updated the firmware to the latest version (v3.3.0)
• Purchased a brand new Spark controller and tested it — same exact issue

At this point, it looks like the issue is not hardware or network-related.

Could it be a firmware bug or a server-side problem?

Any help would be greatly appreciated!

Thanks in advance,

Stefano Mauri

Hello,

Since a few days my Netro is not receiving data from the different Whisperers connected and all of them are well connected to Wi Fi and charged. I am not able to run manual watering, only the planned ones go. It looks like there is an issue or with my Netro Spark or with the Netro Server. I am based in Italy. Please let me know. Thank you.

My whisper smart sensor is contacted to my garden plants zone at my holiday home. The smart schedule is not working.this is due to the fact that the sensor battery says it needs charging. Obviously I can’t charge it as I am not there. But I can’t seem to find a way of disconnecting the sensor from the program and on to smart schedule 

Hi everyone,

my Netro Spark 8 controller connects correctly to Wi-Fi and shows as online in the app. However, when I try to start irrigation manually from the app, it just stays on “in communication” and nothing happens.

I’ve already tried:

• Using a different Wi-Fi network (even a mobile hotspot)
• Replacing the controller with a new Spark 8
• Restarting both the app and the device

If I activate the valves directly from the controller, they work fine — so it’s not a hardware issue.

Any suggestions on how to solve this?

Thanks in advance!

– Stefano

When I Launch the program , it stop after few minutes…

I don’t know why ?

How do I reset the length of time sprinklers are on?

I have 2 zone in full sun with hydrangea and Japanese maples. I need to increase the length of watering time on the automatic watering cycle and the frequency

I have a Netto controller 12 

It starts the water pump but not opening any valve 

Dark mode and font size (especially a problem with charts) are two things that were going to be addressed a few years ago. Could I please get a current status on when dark mode will be available and when font size, or at least the ability to zoom the app screen will be available? Turning on the Apple magnifier, or having to take a screenshot and then zoom that so that you can read data is very inconvenient. 

Question in subject title

Good morning,

I have my netro sprite with green light showing connected.

Nonetheless, when executing the programs it shows "connection problems". When I try to run the programs manually, it keeps "connecting..." but does not open the valves so that it waters.

I have removed and reset the connection with the network, it becomes green again, but it still not work.

I have also reviewed the electrical connections on the valves, and they are ok.

I have also tested opening the valves manually, they open and water normally.

the only problem is when executing electronically... it keeps "connecting...." and does nothing.

Thanks for your support!

Could you please advise me on how to determine the specific requirements of my rose bush? While I have access to the data, I find it challenging to apply it without knowing the ideal conditions for my particular rose.

Thank you for your help.

Need to change the rainfall for the prior day, how do I do it? 

Please

I have had smart cotroller netro for 3 years. Never problems! 

Now i d like to buy z1 pixie with hub! But is it essential the hub for smart controlling? And if yes the hub has to be connected by lan to the router? 

Why do my zones only activate for 2 seconds?

Could you add a pause feature in Manual run? When I am running a zone, sometimes I need to halt the run and make an adjustment or fix a leak and then turn it back on. Right now, I have to stop the manual run and then start all over.