Hi,

I have a Netro Pixie  and I was wondering if it's safe to leave it outside in the garden during the winter. The temperatures here in North of Italy can drop as low as -5°C (23°F).

Is it okay for the unit to handle these conditions, or would it be better to move it indoors to avoid any potential damage? In any case is not expected to perform any watering activity until Spring time.

Thanks in advance for your advice!

Hello,

I had to change my google password and now I lost all my datas from my last installation in my Netro system.

What can I do to find it again. Must I install everything new?

Who can help me?

Thank's

Konrad

Why is connection lost with my cover on. But when I take it off it then reconnects? My lawn once again looks like crap because this thing glitches out.

How do I get a manual run without having a delay. Manual should be manual in my opinion. No added delays from his knows where. Please can anyone help?

Help! How do I set up my controller to a connect to my new router?

Vincent Devlahovich 

805-813-1216

Loyal customer

We are so excited to introduce our new product line, Lapland, the Smart Garden Lightening System. We have spent almost a year designing and developing the first model, Lapland S1, the Wi-Fi-connected Spotlight and now it is almost ready to meet the users. 

For more information about Lapland, please visit Lapland Spot Light | Multi-color outdoor spotlight (netrohome.com), email to info@netrohome.com or simply leave a message/comment below and we will send you a promotion code for the first 100 buyers.

Hi 

I have bougth a Netro sprinkler w/o adaptor for an offer on Amazon IT.

Unfotunately i though a 24Dc adaptor would be OK but valves don't turn off while using program and manual irrigation too.

Point is that it is very hard to find an Ac Adapter 24V in our country.

Could you please help to find some place where to retrieve one?

Thanks

Hi! 

How can I share the Nero application of my watering control system with my gardener?

Thanks

Smart watering has taken over my system. It waters on the wrong days at the wrong times. I have tried and tried to reprogram it with no success. I have asked for support from Netro at least 10 times and they have no support. Can someone please help me and tell me how to program the stupid smart system? It waters my plants three days in a row and then doesn’t water it for four days. My grass is dying. My plants are dying. Everything is dying because Netro has zero support. They don’t even have helpful videos on YouTube someone please help.

My terminal 1 is not working anymore. How can I troubleshoot?

Good afternoon

I have plant sensors in all zones, and they block.

Sometimes i have my grass really dry and the sensor have 70/80 % of humidity.

I turn them off change place like 2 cm, turn them in again and they have the correct humidity.

Anyone experience this?

Thank you in advance

Everything shows it should be running, but it doesn’t wake up. I have it set for online during watering periods. It says it’s communicating but it’s not running. How do I wake up metro when I want to communicate

What is the significance of a red dot next to the green bell ? 

Do not see anything anywhere and have not received any notice.

Thanks

Dear netro team,

I missing the function that I can open two zones at the same time.  If this is possible you could combine different valves.

This would be a huge advantage.

Thanks for your response. 

Hello,

Since 2 days now, my netro Sprite is offline.

The light is solid  but quickly blinks each 6 seconds.

What should I do?

Are Netro servers online?

Thank you,

David.

I noticed that Weather Flow PWS was added as a weather provider for Netro and successfully linked my Weather Flow Tempest with my Netro Pixie Z1+Hub+Whisperers.  However I have a few questions:

1) There seems to be no way to remove or change the link to Weatherflow, like selecting another station.  Can you add a way to do that?  

2) Since linking to Netro, I have changed the name of my Tempest Device on their platform from the default serial number to a descriptive name, but Netro still shows the old name for the device when I click on it in the Weather Provider menu, is that a problem, or are they still linked?  (and if it is a problem, how can I update the link?)

3) What data is actually pulled from Weatherflow?  The forecast shown in the Netro app does not line up exactly with what my tempest shows, nor do the rainfall totals on the discover tab.  

4) I have also linked my Tempest with Weather Underground and can use them as a Weather Provider instead.  The Netro app says Weatheflow PWS shares 9 days of forecast and 1 day of history, while Wunderground PWS shares 7 days of forecast and 7 days of history.  I prefer not relying on an additional middleman to link my tempest to Netro, but is it better to have the additional history or additional forecast?

Hello, can you please tell me is there possibility to switch order of zones how they appear in the menu

Salve, imposto in PREFERENZE due cornici di irrigazione. 

Dalle 3 alle 9

Dalle 23 alle 24

Il programma intelligente continua ad irrigare alle 18.

Salvata più e più volte questa impostazione di orario ma continua ad irrigare spesso alle 18.

Come risolvere?

My New Whisperer 2, after worthing fine for 2 days connected in the garden, now doesn't switch on any more, even after USB charging (showing full charge green light near the USB socket). It's offline and nothing happens when pushing the power button once, for 3, 5, 10, 25, 30 seconds.

What do you think ?

What should I do? Water is leaking out of my zone 5 only when they aren’t being used creating giant puddles in my yard. Any help?