The home page does not show the usual info

- no info from whisperer which is working (blue light)

- no info from the controller which is also  working (solid green light)

Deleted the App and installed it again

Nothing changed

Can you run two zones at once? 

Hello.

I can’t see the manual run option any longer since the app seems to have updated.  Where has it gone please?

I have updated the app and reset my Netro Sprite and still have the same issue. In manual watering Zone 2 stops after 3mins despite I set 10 mins. 

I have no idea what to do now!

Should I stop irrigation during Winter? Or let the smart irrigation decide.

I use my on a Bonsai tree inside , how can I recharge the battery, I’ve placed it facing a light bulb and tried to charge by placing it outside for a afternoon but it still says 0% battery 

Hi there,

My problem is that I change the watering time to 5min manually for each zone, but the actual watering time is the previous 1min, even when the app shows the new 5min watering. Also after restarting the app it is always goes back to previous 1 min. 

It seems the app doesn't save the new settings. 

Thanks in advance!

I can't connect to Google

Is there a way to transfer the account which is already set up and working to a new home owner?  I know we can reset the system and let them build from scratch but it would be easier to transfer the current settings to a new owner.

I am trying to set water restrictions. My watering days are Tuesday Thursday and Saturday before 6:00 a.m. or after 6:00 p.m. I set up watery restriction on the app but it is not working correctly because right now it's set to water on Fridays and I don't know what I'm doing wrong

I upgraded to a new iPhone and now when I log into Netro no systems appear. I have two irrigation systems functioning but they do not appear in the app

Hello, I am currently trying to winterized my sprinkler heads. I am trying to run each set of sprinklers manually giving time between each zone to allow the compressor to repressurize. The Home Screen in my Netro app does not have a “play” button allowing me to run each zone manually… what gives?? I feel like there must be something I am missing otherwise this app isn’t very well designed. I am aware there is a winter run program, however it doesn’t allow me to set times between zones to allow the air compressor to repressurize, please help!

Do the netro tells me my my sprinkle head is broken

When I tried to water a single station I could not change the time away from 5 minutes. Some stations allow me to change the time but others will not.

What can I do to change a single station to greater than 5 minutes?

I have noticed recently that my lawn has been dry. When looking at the app, it states that the schedule ran successfuly. I decided to test manually today and have noticed that even thougit says it is watering, it is not. I would estimate at least a two weeks that it has not ran. Also had a bunch of offline online notifications. I completely disconnected and reconnected from power and still no luck.

h

Dear Netro users,

We are experiencing technical issues with Google Home/Assistant and iOS notifications due to a recent server update. Currently these services are unavailable. All other features in the Netro app and website are working normally.

Our R&D team is working on the solutions with priority and hopefully they will back online in a few days. We apologize for the inconvenience.

Thanks,

Netro Inc

i have google home assistant and have linked the netro sprite. No problem on this for the past few months but today I  noticed that when I ask google to talk to netro home, google assistant would not respond and say netro home is no longer available.

I tried to re link netro on my google assistant and is able to do so without issues, yet during the command, I still get the same error that netro home is no longer available.

Any advice.

thank you.

Why am I getting these yellow triangles and no water?

I have a spark controller and. I have a program setup for seeding that is 5 minutes per zone.  I want to run that program 3 times per day at 4am, 12pm, and 6pm. Anyway to easily accomplish this without having to setup 3 different programs?  

Hi Community!

I've got 4 zones linked to same program all with Smart Watering activated. I noticed that on the schedule proposed there's one zone that's watered several times per day while others not. Settings are the same for all zones so I dunno what's wrong. Is there a way to set the Smart Watering of that zone like the others?

Thanks a lot in advance for your help!