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Sprite wont connect to your internet so I can move forward

cjulian
Actualizado 2024-10-05 18:05:09 UTC 

My controller has been out almost a month. I have factory reset, short reset uninstalled app, and unplugged it. No matter what I do, i cannot get past the connect to netro wifi step. I need to blow out my sprinklers and I cannot get my device to work to manually run them. It will say its connected and do the spinning wait thing, then suddenly tell me to connect to the netro internet again. When I go to do it again it says no internet connection. Please help me. I sent an email from my email as the registered user (husband) is deployed in the middle east. Please look for an email from "kimbo__@" 


Thanks!

Ver: 30   Respuesta: 0

Zone 1 not watering

11807GFT
Actualizado 2024-09-24 23:25:59 UTC 
I have 6 zones and all but zone 1 run.  I start running manually and app says watering but nothing.  I checked the wires, none loose.  It will run randomly but I’m getting really frustrated.  
Ver: 218   Respuesta: 1

Whisperer says: Sensor XXXX already in your account

Thomas Murphy
Actualizado 2024-09-18 12:39:46 UTC 
Hello there!

I'm really hoping you can help me. I bought two Whisperer 2s.


I configured the first one (called Roses 1) and it works perfectly.

I configured the second one (called Office Pot Plant) and it went through the configuration fine but then doesn't appear in my app in the Sensors section (Roses 1 appears, but Office Pot Plant doesn't). 

I tried to configure it again and it told me that the name Office Pot Plant was already taken, but it doesnt show anywhere.

I tried a factory reset on the Whisperer which worked but when I tried to configure it, it gave me the error "ERROR: Sensor XXXX already in your account".  

I've looked at my account on the web and it only shows Roses 1.
So I can't add the device because it says it's there already, and I can't delete it because it doesn't appear!

Please can anyone you help? I wrote to Support yesterday (from the email for this account) but I'm hoping someone has a DIY fix for this?

Thank you so much!
Ver: 252   Respuesta: 1

Smart watering not working

Carolyn Seyfried
Actualizado 2024-09-10 16:17:51 UTC 
My sensor shows the moisture way above where I have my watering adjustment set to not water, but it is still watering. What am I doing wrong?
Ver: 351   Respuesta: 1

Broken whisperer sensor

Jesús López
Actualizado 2024-09-09 16:19:33 UTC 


Hi everyone!

My Whisperer Smart Plant Sensor has broken. I would like to know if it is possible to fix it by buying a replacement part or if there is a DIY solution to reuse the device.



Thank you.

Ver: 376   Respuesta: 1

Discrepancia APP y WEB

JM del Amo
Actualizado 2024-09-07 13:06:53 UTC 
Desde hace unos días la APP no está funcionando. Según la APP el WiFi está OFFLINE, pero según la página web está ONLINE. Según ambos está WATERING pero la realidad es que no está regando y no responde a órdenes. No dispongo en este momento de acceso físico al dispositivo. ¿Podrían indicarme si el problema es un problema local o de la APP/Web?
Ver: 377   Respuesta: 1

1 valve works, two don't

Phil Rubin
Actualizado 2024-08-17 21:52:30 UTC 
For some time the system worked perfect. Now I  have two sections that don't work. It turns out that the signal to activate the valve is too short. When I  put a meter on it and then activate the valve the meter jumps to 28v for about one second then drops to zero before the valve can move. Conversely the one that works stays at 28v for much longer. I have rebooted and reset the system.  Any ideas?
Ver: 560   Respuesta: 1

Zone watering while disabled

Brian Paternostro Paternostro
Actualizado 2024-07-31 10:10:11 UTC 

I am doing yard work to 2 of my 3 zones right now and have the whole system disabled for several days as many heads are disconnected.  Woke up a 5am to have zone 3 on and spraying water everywhere for 20 minutes. 


How is this possible? Why do you not update your softwar? 

Ver: 859   Respuesta: 2

Error E1

Simone Ragnolini
Actualizado 2024-07-26 11:13:02 UTC 
Ho, we need support, as we are having an issue as the app doesn’t activate watering. The control unot shows E1.
Ver: 599   Respuesta: 1

La zona non si spegne

Gmultis
Actualizado 2024-07-17 16:29:38 UTC 

Quando collego la valvola la zona resta alimentata a 24 v anche quando finisce il ciclo. Quindi non smette di irrigare anche con la spia di colore verde.

Senza la valvola invece la tensione torna 0 volt.

Cosa può essere il problema

Ver: 710   Respuesta: 2

Problem with irrigation time

Daniel Encinas
Actualizado 2024-07-12 10:43:36 UTC 
Hello, I have owned a Netro Sprite programmer for several years.

The problem I have is that it programs the phases intelligently and if it indicates that it has to water for 10 minutes. It only waters for about 1 minute but the app shows that it has watered for 10 minutes. The garden is drying out and I don't know what to do.
This happens to me in all irrigation phases. If I program it manually the same thing happens to me. If I try it twice, the second time it takes even less time to water.
I have connected the transformer directly to the phase, bypassing the programmer, and it works correctly.
Reviewing its problems section, I found a similar one in which it says to look at the 24 volt voltage. (which is correct, around 30 volt) and the resistance in ohms of more than 20 (around 30 ohmios). It also says that there the programmer has a recoverable fuse.

What can I do?


Thanks

Ver: 692   Respuesta: 1

Cannot find master solenoid valve

kvschlegel
Actualizado 2024-07-06 22:46:35 UTC 
None of the zones are watering when the app says it's watering. I measured each zone when active and each read 28 AC. When testing the resistance, the readings were jumping all over the place for each reading. This is leading me to believe there is an issue with the master solenoid valve. However, there is no wire that connects to the M slot on the controller. Looking around the house for any of the underground boxes, I have not been able to find the master solenoid. Attaching pictures of what I have found. Any help greatly appreciated.
Ver: 831   Respuesta: 2

all connections good but sprite wont open any valves.

Douglas Ely
Actualizado 2024-06-29 11:36:11 UTC 
One day, the Sprite just stopped opening the zone valves. We tested and reconnected all the wires and deleted and re-installed the Sprite. Still no luck. Ground is good too. What could be wrong?
Ver: 723   Respuesta: 1

Netro Spark

Juan Manuel Fernández de Sosa
Actualizado 2024-06-22 20:41:47 UTC 

En relación con mi pregunta anterior ya he visto que poniendo el riego nocturno a las 23:30 se acepta, pero si se pone a las 23:59 sale el error. Por lo tanto anulen mi anterior pregunta, aunque me resulta algo extraño que no permita 23:59 siendo el mismo día.

Saludos.

Ver: 733   Respuesta: 1

Netro Spark

Juan Manuel Fernández de Sosa
Actualizado 2024-06-22 20:24:29 UTC 

He instalado mi nuevo Netro Spark. En modo smart produce demasiados riegos en una determinada zona de forma muy constante, y con demasiado tiempo. No me parece nada lógico. Quiero dejar eliminado el modo smart y programar personalmente el riego. Consigo programar un riego de las cuatro zonas que utilizo en un determinado horario de la mañana, pero cuando voy a añadir un segundo riego diario por la noche me da un mensaje "ERROR: Program cannot cross a day".

¿Significa esto que solo puedo programar un riego al día? Muy extraño, mi anterior programador permitía tantos riegos diarios como quisiera simplemente indicando las horas.

Por favor, una solución, porque si solo se puede programar un riego al día no me soluciona nada este dispositivo.

Gracias.

Ver: 735   Respuesta: 1

one zone not opening

BBurford88
Actualizado 2024-06-03 16:54:39 UTC 

Has anyone had only one zone not work properly? I've checked my voltages and everything seems to be normal but one of my 4 zones does not operate either with the schedule or manually running the zone. Any tips help cause i'm at a complete loss.


Thanks in advance

Boyce 

Ver: 804   Respuesta: 1

Pump shuts off after 5-10 mins

Vardhan Rajkumar
Actualizado 2024-06-01 22:02:36 UTC 

Hi 

I just restarted my irrigation system after the winter.  I have tried to manually run a zone.  After watering for 5-10 mins the water turns off but the Netro timer still shows watering.

I am trying to determine whether the pump has turned off because the Netro "on" signal stopped or whether the thermal overload relay on the pump circuit caused it to shut off.  

Is there a way I can check which it may be?

Thanks

Vardhan

Ver: 808   Respuesta: 1

Multiple zones running on Netro Sprite sprinkler system

gosparty01
Actualizado 2024-05-27 17:47:14 UTC 

I have three zones that are running at the same time with low water pressure to all three. This is a new problem. Any ideas on hat might be causing it? 

So far I've tried replacing one solenoid, that did not work. I switched the zones in the control box for one of the three zones but the same result when I activated the switched zone. 

I also tried disconnecting one of the zones, and when I triggered it it did not run. But when I triggered one of the zones I left connected, it did run with low water pressure


Ver: 900   Respuesta: 1

Zone Won't Disable

Gary Walloch
Actualizado 2024-05-25 20:49:25 UTC 

I have tried to disable this zone in settings, but it will not disable.  If anyone knows a solutions please let me know.


Thanks


Ver: 878   Respuesta: 1

Pixie Z1 Battery Drain

Passawit Kaovilai
Actualizado 2024-05-12 03:01:25 UTC 

One of my Pixie Z1 is after months of use is having abnormal battery drain where a 100% battery to dead within 3 days. Is this something warranty would cover?


I've replaced 3 sets of AA batteries now within a week or so.

Ver: 949   Respuesta: 1