Hi!

I have the following problem for several days, whisperer stopped calculating moisture. It shows 0% always, for 3 days already. I have tried to restart it, change its place. Soil is extra wet, but it still shows 0%. Other parameters like sunlight and temeperature are working fine. What should i do?

Since wifi uses a fair amount of regular power, I assume the Pixie cannot be kept connected to the Internet or remain online for long periods of time. Yet the instructions and website don't seem to offer much guidance, and if so, I have not been able to find it.

So I experimented. I set the Keep Connected option to 9 am to 7:30 pm for Thursday. Seems the battery went dead in a day. 

I gather the Keep Connected option is limited. If so, any guidance would be appreciated. I did find it concerning that neither the Netro app nor the experimental web app showed the rapid deterioration in battery power.

Ideally users would have the option to set multiple blocks for Keep Connected. For example, I would like the Pixie to stay online from 7 am to 8 am and then again from 6 pm to 7 pm. Is that something that's in the works? I know most customers might not need such an option, but for some such as myself it would be useful.

I also imagine there is some kind of obstacle to the device sending out a WAKE UP command when a user wants to connect. Such as feature would obviously be great.

The particulars: 

The Netro app said I had 82% power at the start of Thursday. The app also said I had 82% power as of Friday morning (data appeared frozen in retrospect).

 

On Friday afternoon, the app suddenly told me it was zero power (while the experimental web app told me it was at 84% power and then 9% power on Fri afternoon). The app went from showing itself to be ONLINE, as it should, to NEXT SYNC. No warning or anything or the app showing a gradual depletion of power.

What is the difference between Forecast vs Expectation? Is the 0.2 threshold the total amount of rain for the entire day or per hour?

I have a lot of mixed zones and am trying to decide what to categorize them as for smart watering. I have a zone that is an in ground avocado tree, grass, to avocado trees in large wooden containers and also, believe it or not, pumpinks. What setting should I use?

When I am in the Netro-Community through the App and I click on an answer to a question, there is no way to get back to where I was before I clicked on the answer.  Using the browser web site to do the same thing, I can use the browser back button.

My pixie is leaking between the hose coupling and the unit (so screws on and seals and leaks between the seal and the main unit). Any ideas? Or is the unit defective?

I need to install the Netro Sprite in a tool shed covered by tiles and closed only on three sides that I have in the garden (L 2mt, W 1.5mt, H 1.8mt).

I would like to know if, to protect it from humidity, dust and insects, I can install it in a box like this:

https://www.amazon.com/Fielect-Transparent-Switchboard-Distribution-115x90x50mm/dp/B07ZR2HN5B/ref=sr_1_17?dchild=1&keywords=transparent%2BDistribution%2Bbox&qid=1587458726&rnid=2941120011&s=hi&sr=1-17&th=1

and if this box can decrease the reception of the wifi signal.

Thank you,

Hello!

In Netro app, Settings=>Preferences=>Scheduling I have told my Netro Sprite to use the time frame 18.00-21.00 (6 PM- 9 PM).

But when I look in Schedule it says it's going to start watering 06.00 (6 AM). Something is wrong here?

I have added netro to google home. The netro device in my garden now shows offline "does not respond". It flashes to "connecting" each second which quickly fails. 

controlling via the app works fine.

what could be going on?

Got a Pixie. Set my sync time to 6 hours for now. Hopefully I won’t have to tinker much.

Is there any compelling reason I should set it to 1 hour or 3 hours if I don’t plan to mess with the settings? Does Netro have a recommendation?

When i install the whisperer sensor i can’t choose a zone. The installation begin without possibilities to choose. 

how i can do please ?

I leave un France 

Best regards 

Hello,
I’ve just bought my first Sprite and Whisperer and really eager to receive them and start them running in my garden.
In Italy, where I live, we often have this situation: during “off summer season” we live in town, but the garden is located in an holiday site, for instance at the seaside house (this is my case). It may happen that we experiment, sometimes, but unpredictably, a “power outage” accident. 
As far as I know, Netro has implemented a “cloud application”. Is it possible to be promptly advised that a “power outage” has just occurred? That would be quite useful, since if I’m promptly known of the issue, I can immediately take a properly action to recover the outage (with the help of a neighbour for instance). This may also be some kind helpful to support the diagnosis around the cause of the issue. I think that the “use case” might be the following: if Sprite is not set to “off mode” and have “no answer” to the check, send a message “possible power outage on Sprite id XXX”. Desirable channel of communication: email, whatsup, sms, … I’d really appreciate to know what you think about my proposition. I really deem it could be a very appreciated “complementary, but valuable service”.
Second question: is there any update on the list of the Meteo Forecasting Providers thar are supported by Netro? I’m interested particularly in Meteo.it and 3bmeteo.com
Thank you very much for your attention and support
Gian Piero

I turned my irrigation system on this year, and the controller is working great. However, the plant Sensor hasn't checked in since last year; so I went to reconnect it to my wifi. When I press the button 6 times, all I get is a flashing red light.

Hi, i try to control working water pump by M contact on controler using relay(24VAC) and that is not posible, I try with three different relays and same situation. 

Is anybody have same or similary problem and if anybody use M contact for controling relay please send tehnical data or picture of that releay that I can buy same... Suporrt not answering on this question I send them video of working two different relays but not got answer... 

I tru to upload video here but that is not posible...

Thank for help.

Best regards

Buongiorno, ho installato correttamente la centralina Netro.

Ora ho installato due sensori whisperer, li ho collegati alla centralina e vedo i dati correttamente ma non riesco a collegarli alle due zone che ho creato.

Leggono solo i dati ma restano indipendenti dalle zone irrigate.

Ho provato a resettarli e reinstallarli ma non mi viene mai chiesto in che zona abbinarli.

Nella home Page della centralina Netro, entrando nella cartella sensori non vengono visti.

Grazie.

Good morning after the update of 2 days ago, when I start the irrigation manually, in the home section of the application, it no longer displays the photo of the area.  I checked in the zone settings and the photos are present.

Waiting for a solution

Thanks

Carlo

It is obvious there is big demand for notifications.  Like a notification when the system begins watering.  Anyone know why Netro refuses to add notifications? I asked for this a year and half ago and was told by Netro they did not want to "spam" its customers.  What, spam?  Makes no sense.  The notifications could easily be turned on/off, right?

I love the Netro system, but notifications seems like a no-brainer.  Again, anyone know why this is not being implemented?  Or has it been implemented and i missed it?  Thank you.

Is there or could there be a feature to turn on a watering schedule that accommodates for new plants or seedlings that require a bit more water at first and then can be put into a normal schedule?

buongiorno 

Volevo sapere cortesemente in Italia centrale  Roma che tipo di erba selezionare nelle zone.

Grazie 

M.

I have smart schedule OFF but still have random

Scheduling. How do I program the app to have NO SCHEDULED watering?