Más filtros

Broken part

Jeremie Coderre
Actualizado 2022-05-10 02:52:42 UTC 

Hi there!

This part broke on my Pixie when trying to loosen it. I’ve been to the hardware store, but did not find anything that would fit. Is there any way to get a replacement part?

I've tried to email Netro, but my emails get a Delivery Satus Notification (Failure) when I send them. Do someone knows if there is an other way to email them? I've tired support@netrohome.com and info@netrohome.com.

Thanks in advance!




Ver: 1568   Respuesta: 1

SoCal Mandatory "Once a Week" Watering

Jonathan B.
Actualizado 2022-05-09 16:14:12 UTC 

Hi,

I've been given a notice that my county will require "Once weekly" watering beginning in June 2022. Will my Netro Sprite automatically adhere to this schedule or do I have to set it up myself?

Thanks

Ver: 1809   Respuesta: 3

Rain Strategy

Luca Cerini
Actualizado 2022-05-09 09:24:20 UTC 

Hi,

this morning I was looking through my netro setting and I notice that the Rain strategy field (Threshold mm) was blank.

I don't remember how I set it in the past but maybe it is an upgrade?

In your experience wich method is the best? Forecast or Expectation?

Wich threshold in mm is suggested?

I have a normal garden on a flat area with clay soil.


Thanks,


Luca

 

Ver: 1468   Respuesta: 1

Watering out of schedule time

Luca Cerini
Actualizado 2022-05-09 09:14:09 UTC 

Hi,

In my garden I've all the zones set to smart watering in a time frame between 0:00 and 5:00 am.

Tonight netro started to water at 3:14 and than I manually stop a 6:33 because I had to walk on the garden.

Why it watered with such delay and didn't stop in the morning at 5:00?

I'm using netro from 3 years and never happend.

Do I have to adjust some settings?

I'm attaching a screenshot of my settings:



Thanks,

Luca

Ver: 1486   Respuesta: 1

App do not accept any weather underground station IDs

Jonas Lindholm
Actualizado 2022-05-09 02:22:56 UTC 
Hi. I’m trying to add my weather underground PWS station ID and it is not accepted. I’ve tried several stations and the app say invalid station ID for all of them. They are all online. 
Ver: 1504   Respuesta: 1

How do I test the sprinkler system

themaguires4727
Actualizado 2022-05-08 22:44:59 UTC 
The instructions on page 12 of the Netro sprite quick start guide says I can use the ‘remote control’ feature to on the Netro app to turn on and off the sprinklers. I can’t find a ‘remote control’ setting on this app. 

This entire system is making me feel like an idiot. Please help.
Ver: 1386   Respuesta: 1

Unable to save programs

Arnaud
Actualizado 2022-05-08 13:27:21 UTC 
Hello, when I program the repeated watering schedules, it does not appear in the calendar and nothing happens.
Ver: 1398   Respuesta: 1

Recommended WiFi Doesn’t Match Options Given

mspenner3
Actualizado 2022-05-06 00:09:34 UTC 
The setup recommends a WiFi that is not an option in my WiFi settings. There is a Netro WiFi I can connect to, but the app refuses to recognize it, saying I have to use the name they give me. 
Ver: 1543   Respuesta: 1

Smart watering -how do I know

John Kot
Actualizado 2022-05-05 21:44:57 UTC 
Tema: General
If I have smart watering enabled does it activate sprinklers when it (sprite) determines a need?  If so how do I prevent that when I happen to be mowing the lawn?  
Ver: 1943   Respuesta: 1

No moisture reading

dsingelyn
Actualizado 2022-05-04 17:59:14 UTC 

I have 5 Whisperer sensors and 1 of them is no longer measuring moisture.  Temp and Lux are being measured but consistently zero on moisture.  Placed next to another functioning sensor that is reading moisture and still nothing.


Suggestions?

Ver: 1729   Respuesta: 3

Wifi reconnect issue

Giacomo
Actualizado 2022-05-03 21:04:03 UTC 
Tema: General

Hi All,

I'm a satisfied Italian customer of Netro Sprite 12 zones since 2019!

Recently I set my router to shutdown the wifi during the night, the Netro sprite it's the only one device that don't automatically reconnect when wifi come up in the morning, the white LED still blinking. To reconnect at the network, I need to phisically shutdown and power on the Sprite.

Is there a "trick" or an update to cover this issue? HW Version: 1.2 , Firmware Version 1.1.3


Thanks in advance.


Giacomo

Ver: 2615   Respuesta: 5

water valve does not work

Paolo Raviolo
Actualizado 2022-05-03 15:55:47 UTC 

I set up the pixie timer, everithing seems ok but the valve does not opens, nor with program nor in manual mode, no water at all.

can you help me?

Ver: 1722   Respuesta: 1

Rain stop

Javier Baruque
Actualizado 2022-05-03 14:52:20 UTC 

Hello,  how to establish in app the stop of irrigation schedule when rain previsión is on?

Thanks

Ver: 1481   Respuesta: 1

Pixie shows "communicating" and timer counting down but valve not open?

Douglas Ely
Actualizado 2022-05-01 15:54:22 UTC 
When trying to use the Pixie to manually water the garden, I go to the Netro app and select the pixie. It shows "sleeping", 99%charged. I then select "manual run" and set a time. The app then grays out and says "communicating" as the timer begins counting down my preset manual time but the valve stays closed. Why? When does it open? 
Ver: 2129   Respuesta: 3

Manual schedule with Rain Forecast

Dhar Sawh
Actualizado 2022-05-01 13:26:09 UTC 

Hello,


Is there a way to get a manual schedule to honor the rain forecast and not water on those days?  I need to be on a manual schedule for one zone as I have a wide variety of plants in that zone and I have to force a shot everyday cycle.  However if it rains I would like the app to not water that zone on that day


Thank you,

Dhar

Ver: 1636   Respuesta: 2

Location outside USA

Eduardo Prieto
Actualizado 2022-04-30 09:45:16 UTC 

I live in Spain and ubication selector do not let me specify my correcto location. I assume It is requieres to provide the Meteorological service the place where to predict weather, so if location is incorrect, the weather too and the watering planning is not optimized properly.


Please work It out un Next app releases.

Ver: 1689   Respuesta: 1

Incorrect rainfall accumulation

rwflower
Actualizado 2022-04-29 16:35:33 UTC 
I live in Katy Texas and have been using the Netro water controller in smart mode for over 2 years with no problems.  We received at least 1.5in of rain on the April 25, so I was dismayed to find my sprinkler system watering my yard on the morning of the 26th.  The rain graph in the app is showing 0.03in for the 25th and is clearly wrong.  I have tried changing to all the different weather providers, but the total rain accumulation doesn't change.  The frontal system that caused the rain passed over the entire area, so this is not a situation of local shower only affecting a localized area.   
Ver: 1783   Respuesta: 2

Netro Whisperer

Fabrice GOUFFRAN
Actualizado 2022-04-28 12:29:53 UTC 
I am unable to have my new whisperer working. It doesn’t light on even after half a day under the sun.
Ver: 2149   Respuesta: 1

Activity not showing on ap

Mark Killeen
Actualizado 2022-04-27 15:21:38 UTC 
Sprinklers are coming on but the ap is not showing the activity on each station. I have done a factory reset and still no luck. Help please. 
Ver: 1636   Respuesta: 1

J H
Actualizado 2022-04-26 20:17:38 UTC 
How do I allow a third-party to have control of my sprinklers? The situation would be for example if a irrigation lawn specialist is coming over to adjust my sprinkler heads and I don’t wanna have to follow him around and turn on zones etc.
Ver: 1597   Respuesta: 1