To the Netro community:

We are excited to introduce our new products, the Netro Zigbee Hub and the new smart timer Pixie-Z1. They combined deliver a different experience of smart watering system. 

The Netro Zigbee Hub hosts a long-range local Zigbee network that links all the end devices. It connects to your router (wireless or wired) to transfer data between the end devices and the Netro cloud service. The Hub will work with all our Zigbee products including the new timer Pixie-Z1(introduced below) and the new soil moisture sensor coming this year, as well as the new 4-Zone sprinkler controller and the new weather sensor coming next year.

The new host timer Pixie-Z1 is re-designed from the original Pixie timer in many ways:

1. Always online for instant quick runs. No more sleep mode

2. Powered by two AA alkaline batteries with approximately one year of battery life. Notifications on low battery

3. Supports Google Home and Google Assistant

The Netro Zigbee Hub and Pixie-Z1 are expected to ship in September. To join the Tester program please email to info@netrohome.com and we will send you a discount code in return for feedbacks.

Thanks, 

Netro Inc

I have seen quick stop watering on landing page in app once. Than not anymore. Is this a recent feature? Looks not stable. Meanwhile I cannot see stop button on manual run page where it was before. Shame that everone got wet on garden party.

Hi, I had a Sprite working OK but I needed to move it to another location and WIFI network. I assumed starting from scratch was the easiest method and deleted the controller on the App but now I cant get it back into host mode (<1sec press of reset button) or factory reset it (6-8 sec)....The LED flashes about once every 6 secs or so not every second, no matter what I do. 

So I never see the Netro_IRC wifi network ....

How do I fix this ?

-A

Trying to add a new manager. Any email address I enter results in a "can't find user ..." error message.

Because it rained for two days, I put temporary restrictions on programming my Netro. Now I cannot reprogram it no matter what I do! Any clue what I should do besides the manual or adding new program?

I was told the custom schedule would not let my moisture level go below the min I set but it goes below the min all the time

Hi today the smart schedule wateres while sensors above the 50% humid. I stopped manually. It is weird because the schedule shows to skip the zone but it watered anyway. Zone 3 and zone 4. Zone 1 is correct

May you check it?

Can you guys add weather station

KVACHEST132

We had enabled Smart Watering. It was watering each zone twice, for a very long time - totalling up to 2 hours nearly daily, unless it was raining. I know the standard comment from Netro CS is that it's better to water deeply and less frequently, but this was watering every day...2 hours a day. It's too much. I disabled smart watering, and created my own program, but it 1) doesn't show up in the calendar/schedule and 2) the home page says "Next run not scheduled". How do I enable my custom program to run? Is there some small enable/disable button somewhere I need to use? Do I need to clear everything and start from scratch? We'd love a nice green lawn, but can't water for 2 hours every day (on just a small front yard!). 

Also, it'd be nice if there was a way to talk to a technician. Thank you.

Anyone running into an issue of having two zones run at the same time when doing a manual run?

Hello,

I was wondering if it's possible and makes sense to connect more than one rain sensor to the Netro Sprite.

My unit has been working great . However, the relay no longer trips when a zone is activated. Am I supposed to have 24v A/C between M and C (on the right side of the panel, not the zone side) when a zone is active? I can trip the relay if I pull it from the Netro. Some sort of voltage output map would be helpful. 

So has anyone else have random sprinklers turn on even though there is no program active for the sprinkler?

I had to turn off most of my programs because I have to reduce my sprinkler heads. And now I’m getting random sprinklers coming on.

How to delete a schedule on my watering system.

Hi and thanks for fixing my last bug.

Another problem I have is with IFTTT being out of sync with my Pixie, eg, I schedule the Pixie to operate between 4:30 am and 4:45 am but IFTTT, whichI use to switch on the pump, reports it active between 4:43 to 5:24 am.

The consequence is that I only get 2 minutes of water as the Pixie has already stopped the flow by the time IFTTT turns the pump on.

Please advise.

Hi

I have been using this Netro Pixie for one and half month. It is actually my second Pixie. The first one arrived broken as the valve was not opening properly for watering, I could hear a "hiisss" sound like air spraying.

The second pixie arrived and I have used it for one and half month, very reliable and I love the fact that it has the photovoltaic cell.

Yet, yesterday I uninstalled it as I do not need it anymore till next spring and... in spite of opening the valve and turning it upside down to empty it, I could still hear noice of water inside the device. I opened the battery compartment and... there was water inside... lots of water... actually as soon as I turned it upside down and shaken it, it went for a reboot.

How is it possible that there was water inside??? I have been using watering timers for fifteen years from brands like Gardenia and never ever had this issue. Isn't it supposed to be a sealed device?

I am sure it won't work next spring...

Anybody else has had this issue?

Thanks

I do not know if it happened before, I noticed it today with yesterday's irrigations.

The report from the Netro app (iOS) says that 2 of the 5 planned waterings failed (BTW, why , for which technical reason ?)

The report from the web interface says that 3 of the 5 planned waterings failed (BTW , why, same question above)

I set up a IFTTT applet to receive a notification after every successful watering and according to that 5 to 5 waterings were OK.

I do not post screenshots from IFTT as they are 5, but of course they are available for digging if anybody from netro needs them.

Please help me:

1.  what should I trust ?
2. based on which  result (app or web) did the scheduler react for today's waterings ? I suppose on web, because I got today exactly the three waterings that "failed" yesterday according to web report.

Thank you.

APP:

WEB:

I have recently found that my Netro APP locks-up waiting for my Pixie to respond while trying to set the schedule or even just entering the home screen.

It is locked-up at the moment (29/08/22 09:39).

I have deleted the APP and relaunched it but still get the problem.

I am running 15.6.1 on my iPhone SE and iPad.

Please advise.

How can I set up watering schedule manually, I mean I decided how many minutes daily each zone I want to water?

What soil category is closet to chalk in the settings 

Many thanks in advance