Hello! We just changed out our router and have a new network name and password. We went to the app to change the network and each time the app crashes. Now we are offline and stuck. Please help!!

Have two Whiperer sensors in container pots setting up for bare root treesin large fabric bag containers. Sensors have detected a moisture level of only up to 16%. This morning after and during a one inch rain the soil moisture is only reading 3% and 6%. Clearly something is wrong.