Hi Kevin,

We checked and we found you have enabled the self-learning feature and currently the learning is 70%. Is the moisture data not proper?

Thanks,

Netro Support

Hi Kevin,

I will forward this issue to our R&D. Could you please reduce the number of words as a workaround?

Thanks,

Netro Support

Hi Kevin,

You sensor might be completely out of power. Please place the sensor under direct sunlight for another 3~5 days to see if it works. Then press the power button agian, it will flash in white color. Also, do you have an incandescent lamp at home? If so, you can try to put the sensor under the incandescent lamp for 24-48 hours and it may come back to work.