Mutiple Zone runing at the same time and half the zone (6-12) not actually running

Hi,

My Netro-12 is currently running 5 zones at the same time when it was mannually turned on to go each zone at a time, also, the back end of the zones (6-12) does not respond to the app commands and whenever the app said the zones were turned on, it was still the first five zones that were running.



回覆來自 liyi

6
liyi
 更新時間 2024-06-05 06:12:27 UTC

Dear customer,


Could you send us the problem to support@netrohome.com with your Netro account registered email?

We will have our technician look into this issue. 

Thanks
Netro Support
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