We apologize for the inconvenience. Currently, only test users can use the Pixie z1 feature on Netro app as we are still in the process of updating the version. We have now updated your account to tester and please let us know if it works.
Thanks,
Wency
Netro Support
We apologize for any inconvenience caused and would like to inform you that a new version will be released within this week.
Thanks,
Wency
Netro Support
I also agree with ste.cas.home comment about shipping a product that is basically unusable..
We have now updated your account to tester. Additionally, a new version of the App is released and it should work now.
Thanks,
Wency
Netro Support