Hi Phil,

Netro doe not have distributors in the UK. Currently, Netro sensor Whisperper is  available on our own website https://netrohome.com

We offer Free on orders over $150, otherwise $25* in the UK.

Thanks,

Wency

Netro Support

Dear customer,

Could you please do a test?

Please find "live" on the sensor page of the APP to try the live mode and see if it helps.

If you have any further concerns or questions, please do not hesitate to reach out to us. 

Regards, 

Wency
Netro Support