I had a controller for a couple years that worked fine until completely dieing this spring. I replaced it with a new unit, installed in exactly the same place. The new unit goes offline every few days. Usually power cycling it a few times brings it back online.  I've even had to install a smart plug in line with the power supply so I can reset this remotely - but why does the new controller go offline every 2-3 days when the old one never did?

Added information:

At the suggestion of support, I tried a reset (pin in the front) and this did what was expected - it reset it. Some of the times it goes offline it goes into reset mode by itself - and this appears to just do the same as it was sometimes doing by itself. 

Also, it now often stays offline all the time and nothing I do other than a reset seems to bring it back online.

Just to provide further information, sometimes when it won't go online, I get the slow blinking indicating it is in setup mode. This then requires me to remove and re-add the controller - which then requires me to completely setup my garden again ( a lengthy job). It would sure be nice if I didn't have to completely reconfigure the garden each time I re-add the controller.

My updated for today - after todays factory reset, following by another garden reconfiguration, I did a manual run for each of my 4 zones. From the app, it looks like everything ran - but a physical check showed that no water was applied. The app thinks it turned on the water, but it didn't.  I'm really starting to think maybe I have a dud controller.

It now goes off-line every few minutes. Signal strength tests using various tools show the wi-fi signal is very strong right at the controller

Fyi - I did remove the common and the zone 1 wire, ran a 24v current across them and zone 1 began watering - so I know that everything downstream from the Netro controller still works.

Hi,

It would be nice in further development of the Netro app if there was an option to begin watering at sunrise. With the time of sunrise automatically adjusting day by day. 

I do not know if it happened before, I noticed it today with yesterday's irrigations.

The report from the Netro app (iOS) says that 2 of the 5 planned waterings failed (BTW, why , for which technical reason ?)

The report from the web interface says that 3 of the 5 planned waterings failed (BTW , why, same question above)

I set up a IFTTT applet to receive a notification after every successful watering and according to that 5 to 5 waterings were OK.

I do not post screenshots from IFTT as they are 5, but of course they are available for digging if anybody from netro needs them.

Please help me:

1.  what should I trust ?
2. based on which  result (app or web) did the scheduler react for today's waterings ? I suppose on web, because I got today exactly the three waterings that "failed" yesterday according to web report.

Thank you.

APP:

WEB:

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