User profile photo

Netro Customer

Reside en: Sant Quirze del Vallès, Catalunya, ES
Usar: SPARK-16 , WHISPERER-2
Crecer: Bermuda, Lemon Tree

Novedades

Comentarios

How to delete a device
Logo
Netro Inc
Actualizado 2021-04-12 04:43:56 UTC

Hi Scott,


We have deleted the device named Plant Sensor for your from our server side.


Thanks,

Netro Support

Netro Doesn't respect watering hours in smart mode
Logo
Netro Inc
Actualizado 2021-04-06 07:13:41 UTC

Dear customer,


Could you please send us email to support@netrohome.com with your Netro account registered email?

We will have our technician look into this issue. 


Thanks

Regards, 

Netro Support

whisperer off almost 1 month
19
Wency Pan
Actualizado 2022-02-17 01:56:23 UTC

Hi Jose,


It is the battey issue. Could you please place the sensor under the sunlight for another 2-3 days to charge it up and see if it works?


Thanks,

Wency

Netro Support