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Netro Customer

Reside en: Roma, Lazio, IT
Usar: SPRITE-12

Preguntas

network error

45
paolo cellini
Actualizado 2024-06-18 10:24:07 UTC
Tema: Netro App

Hi

i have a Netro app

on ios with a 12 station 

Starting this morning i receive a 

Network error message


i restarted/ re connect

same message


May i need a new firmware ? 

problem with Netro sprite 12 controller

45
paolo cellini
Actualizado 2023-04-24 14:27:08 UTC
Tema: General

Hi 

i have continous problems with 

Sprite / app

Never before

Disconnection to wifi

Even when say : online 

it works randomly ( start/ no start  manual 

irrigation )

Wifi connection

45
paolo cellini
Actualizado 2022-04-18 11:31:15 UTC
Tema: Netro App

Hi 

After opening the app ( 3.0.1) 

it takes. sometimes. and random does not get online 

After shutting down apple smartphone … sometimes gets online sometimes not 


It seems that it connects correctly with my ipad 

manual app do not work

45
paolo cellini
Actualizado 2022-04-05 14:07:41 UTC
Tema: Netro App

hi

manual app do not start watering 

no push button 

app / manual

45
paolo cellini
Actualizado 2022-04-05 14:03:37 UTC
Tema: Netro App

Disconnect wifi almost every day without reasong

45
paolo cellini
Actualizado 2021-08-26 14:17:28 UTC
Tema: Hogar conectado

Hi

Netro disconnect almost every day 

from wifi , without any reason(such as  Internet connection  missing / electricity black out ) 

I have to unplug and rebooting  it goes back automatically to wifi connection

What i have to do to avoid this ? 


no wifi connection mqtt blocked

45
paolo cellini
Actualizado 2021-07-30 18:16:05 UTC
Tema: Instalación

Hi 

i received Netro programmer

no connection

i have a fritbox 7560 

the server status message says

mqtt blocked port 1883 

beta tester

45
paolo cellini
Actualizado 2021-06-06 07:50:32 UTC
Tema: Hogar conectado
hi may i became a beta tester ?

power adaptor

45
paolo cellini
Actualizado 2020-04-04 14:39:25 UTC
Tema: Instalación

Hi 

just received a Netro Sprite controller 12 sone without power adapter 

I am in Rome , Italy

We have 240 volts energy supply

what adapter have i to buy ?

thanks 

paolo