Pixie Leaks

My pixie is leaking between the hose coupling and the unit (so screws on and seals and leaks between the seal and the main unit). Any ideas? Or is the unit defective?

Respuesta de Netro Inc

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Netro Inc
 Actualizado 2020-04-20 03:03:11 UTC

Hi Rich,


We have received your email and we will look into this issue and get back to u later.


Thanks,

Netro Support

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Jason Caissie
 2020-06-05 01:44:50 UTC  
Hello, my Pixie is leaking the same way. It's not the washer/filter connection to the hose, it seems to be between the coupling and the Pixie. Can this be repaired?
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Netro Inc
 2020-06-05 02:06:27 UTC  
Hi Jason,

Could you please send us email to support@netrohome.com with your Netro account registered email?
We will have our technician look to this issue. 

Thanks
Regards, 
Netro Support