Netro Support
Actualizado 2019-09-26 01:12:04 UTC
Hi Carlos, 

Please following the below steps to do a reset again, see if it works:

  1. Power off the device(unplug the power adapter)
  2. Wait for 2 seconds, replug the power back in
  3. Wait for 3 minutes for the device to start up
  4. Press the reset button for less than 1 seconds to do a soft reset
  5. Wait for 5 seconds. This should set the light to slow blinking.
  6. Then you can go to the Netro app -> settings-> controller -> change wifi network/password.
 
Please let us know if it helps and you can reply to support@netrohome.com

Thanks
Regards, 
Netro Support
Ver: 2767    Me gusta: 0


Carlos Oliveira
2019-09-26 13:18:35 UTC  
Thank you. It worked.