Netro
Actualizado 2019-09-05 19:19:14 UTC

Dear Derrick, 


I found only one sensor under your account with name "Drip sensor", and it works normally. Could you re-install the sensor again if you have deleted it, such that we can check its details? Please make sure your sensor is not too far from you routers. You could press the reset button twice to make Whisperer sensor report a data immediately. If it's our product's problem, we will ship a replacement to you. 

Ver: 2479    Me gusta: 0


Derrick
2019-09-06 12:42:30 UTC  
I added the sensor back to my account and forced a report, I'll let you know if it reports again.

Derrick
2019-09-06 15:55:32 UTC  
So far so good... Strange

Derrick
2019-09-07 22:11:39 UTC  
It's not working again, it worked for a day and just stopped reporting again.

Derrick
2019-09-17 12:01:25 UTC  
It hasn't reported in 2 days now