Hi Robert,
If the controller lost connection, in most cases you do not need to reset the router. Simply reboot the controller (unplug power and replug in) and it will reconnect.
Thanks,
Netro Inc
Hi Robert,
If the controller lost connection, in most cases you do not need to reset the router. Simply reboot the controller (unplug power and replug in) and it will reconnect.
Thanks,
Netro Inc
Could you please send us email to support@netrohome.com with your Netro account registered email?
We will have our technician look to this issue.
Thanks
Regards,
Netro Support