One zone comes regardless of the schedule whenever any other zone is on.

My #1 zone comes on whenever any other zone is on.  There has been no changes since last season other than a new wifi gateway.  I have deleted the Netro app and still have the same problems.  I have checked wiring to the controller and it is exactly the same as last season.  No shorting.  Does anyone have another suggestion to try and solve this issue?

Respuesta de Wency Pan

19
Wency Pan
 Actualizado 2025-05-13 02:29:38 UTC

Hi Gary,


If you remove the wire for zone 1 from the controller, then start watering other stations for example zone 2, does station 1 start to water?


Thanks,

Netro Support

Ver: 18    Me gusta: 0

50
Gary Walloch
 2025-05-13 16:33:25 UTC  
Yes it continues to water #1 regardless whether connected or not + if connected to another zone that zone will water and #1 waters. When returned to #1 slot and I run the the other zone where I had connected # 1 previously, both #1 and the other zone runs. Thanks!
19
Wency Pan
 2025-05-14 03:49:45 UTC  
Dear Gary,

Could you please send us email to support@netrohome.com with your Netro account registered email?

We will have our technician look into this issue.

Thanks,
Netro Support