Hi Andrea,
Currently we only have notification for users about device is offline because we want to keep the app as simple as possible and do not want to spam user with too much notifications, but I will definitely forward your suggestion to our R&D.
Regards,
Netro Support
Thanks for your suggestion. Netro will send notification when the system is offline more than 24 hours. But you need to enable Netro App notification in your smart phone settings.
Thanks,
Netro Support
Could you please send us email to support@netrohome.com with your Netro account registered email?
We will have our technician look to this issue.
Thanks
Regards,
Netro Support