Difficulty connecting to Google WiFi

I have a Sprite that refuses to connect to my Google WiFi.  Even with the router in the garage with it.


It will connect to a mobile hotspot on a cell phone.  Is there a known issue for Google WiFi?  I have tried all of the troubleshooting steps without any luck. 

Respuesta de Netro Inc

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Netro Inc
 Actualizado 2019-06-21 08:38:44 UTC

Dear customer,


Sprite works with Google WiFi. Please check the SSID and password and see if they contain special symbols. You might also want to try a guest network.


Thanks,

Netro Inc

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