Wency Pan
Actualizado 2023-01-23 03:58:07 UTC

Dear customer,

By default, your Pixie turns on its WiFi module once every hour to sync up with the server. The sync-up usually takes less than one minute. For the next 59 minutes the timer will be sleeping and disconnected from the WiFi until the next sync. When the timer is sleeping, it is unaware of the schedule changes, including the manual watering.


You can find more info herehttps://netrohome.com/en/shop/user_guides/2


Thanks,

Wency

Netro Support

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Jim Barnes
2023-01-23 14:19:44 UTC  
Is there a way that I can remotely force it to turn on with the app without having to wait on the sync?

What is the Beta used for?
Wency Pan
2023-01-29 01:05:25 UTC  
Hi Jim,
Please go to Settings -> Preferences-> "Keep Online" and enable the feature. Netro recently released the new host timer Pixie-Z1 which is always online for instant quick runs. You can refer to this article:https://netrohome.com/forum/posts/2513