Wency Pan
Actualizado 2022-08-01 07:33:36 UTC
Hi David,



Our R&D are looking into this issue. Could you please keep monitoring your sensor and let us know if it still has issues. 

Regards, 

Wency

Netro Support


 
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David Gomez
2022-08-01 17:19:48 UTC  
Now with high temperature (41°C direct sun)was giving 100% humidity
Wency Pan
2022-08-02 00:49:48 UTC  
Hi David,

Could you please let us know which sensor giving 100% humidity and send us email to support@netrohome.com with your Netro account registered email?
We will have our technician look into this issue. 

Thanks
Wency
Netro Support