Netro lose wifi connection

Hi,
I have a problem with the control unit, every few days I lose the connection to the Wifi.

If I restart the router,

Netro remains disconnected (blinks), I must necessarily turn off Netro and turn it back on to be able to reconnect it to the router.

This is a problem because if I'm away from home, I can't do it.

how can it be solved?

Respuesta de Wency Pan

19
Wency Pan
 Actualizado 2022-04-20 06:03:18 UTC

Hi Rob,


I can see your firmware is not the newest. Updating it may help the WiFi stability. Could you please send us email to support@netrohome.com with your Netro account registered email and we can help you update the firmaware.


Thanks,

Wency

Netro Support



Ver: 1480    Me gusta: 0

32
Rob Rossi
 2022-04-20 08:52:40 UTC  
Ok, I sent you the email.
Thanks.

14
Simone Teressi
 2022-04-25 22:52:43 UTC  
I had same problem.... Every day netro lost connection and i had to turn off and on again... With the new firmware i ve solved the problem