How to turn off Smart control

Hi, I need to use Only my programs but I cant turn off Smart control. So the app starts to water even When I dont want to. 

Respuesta de Netro Inc

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Netro Inc
 Actualizado 2021-06-18 06:56:35 UTC

Hi Riccardo,


Please go to Settings->Zones->Smart Zone and toggle the enable button. When the smart zone is disabled, the system will strictly follow the user program to water the zones. For more information about Netro smart watering,  here is an article about Netro three watering modes which might be helpful. https://netrohome.com/forum/posts/111 


Thanks, 

Netro Support

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Riccardo Secco
 2021-06-19 06:59:08 UTC  
It doesen’t work . I have disabled Smart zone in every zone but it pianifies some other watering anywere
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Netro Inc
 2021-06-21 05:05:37 UTC  
Hi Riccardo，

Could you please send us email to support@netrohome.com with your Netro account registered email?
We will have our technician look into this issue. 

Thanks
Regards, 
Netro Support