Can not connect to wifi

Hello. I have restarted my netro 16 after winter. First it connected ok and after a power lose i stopped connecting to wifi. I have tried everything. The light is solid as if is connected. Plese help. Thank you

Respuesta de Netro Inc

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Netro Inc
 Actualizado 2021-04-26 06:50:55 UTC

Hi Andrei,


Could you please send us email to support@netrohome.com with your Netro account registered email?

We will have our technician look into this issue. 


Thanks

Regards, 

Netro Support

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3
Charles Liu
 2021-05-03 03:15:46 UTC  
I have the same issue. Moreover the “reset”seems not working no matter how I tried