Sensor not starting

Good morning


I have received two days ago my new sensor. I am not able to start the sensor to proceed with the installation.  

When I press the power button it makes a short flash in red after releasing but does not turn to white , blink or green.  


Same effect when I press quickly  three times or six times.   It only produces a short flash in red.  I can not proceed with the installation as my app does not find the Netro wifi of the sensor as it is off.    I tried to leave the sensor under solar exposure for a full day with no change in the behavior.  Still just a short red flash after pressing the power button but nothing else.

Can you guide me how to solve the problem? 

Respuesta de graziani

17
graziani
 Actualizado 2021-03-14 13:44:29 UTC

I had the same problem last week

My sensor arrived with low battery, he needed 4 days in full sun to have a full charge.

Now it works properly.


Keep in the sun, wait an it will be fixed.



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