Netro Inc
Actualizado 2020-07-16 07:33:54 UTC
Dear Arthur,

After reporting the data, normally the light on the sensor will turn off shortly. However, the light will stay on if all the following 3 conditions are met:

1. You have selected automatic for light mode in the Netro app
2. The sensor battery level is high (larger than 90%)
3. The sensor is in dark or almost dark

We just checked the battery of your sensor and it is 81%. The light will stay on when the battery level is larger than 90%. Please let us know if you have any further questions.

Regards,
Netro Support
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