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No actual data in APP shown

J H
Actualizado 2021-09-21 07:10:31 UTC 

I installed my Whisperer and it seemed to work but after a couple of days when I checked the APP it just shows 0 at all three datafields. I see values in the overview (weeks, month etc.) though. What can I do to correct this? 


Ver: 1857   Respuesta: 1

Zone name

Michele Russo
Actualizado 2021-09-21 02:24:05 UTC 

Hello. I cannot chance The nome of zone. Only Zone1- Zone 2 but IS more nice with name. Can you help me ?


Ver: 1745   Respuesta: 1

Schedule

nessy
Actualizado 2021-09-20 15:06:51 UTC 

Hi

My watering unit is programmed to water my lawn as necessary under the programs algorithm. However, I have numerous days when the watering is done twice— for exam0e it will run all the zones and immediately run the same zones again.  Anyone know how to fix that?

Ver: 1937   Respuesta: 1

What does the attention icon means?

Shai Amiel
Actualizado 2021-09-20 10:25:23 UTC 
What do the attention icon means it appears sometimes next to the smart schedule 
Ver: 1810   Respuesta: 1

Moisture reading not working

Nancy Lamm
Actualizado 2021-09-18 22:32:21 UTC 
It has rained for past 2 days and it still says moisture in grass is 50-60%. I don’t have sensors but my understanding is it supposed to change due to weather forecast! It doesn’t so not very smart!
Ver: 1832   Respuesta: 1

Default Smart Zone settings

Ken Laberteaux
Actualizado 2021-09-17 00:51:11 UTC 

Each Smart Zone can be set to a preset, e.g. Frequent, Deep, Boost, EPA, etc.  If you click Customized, you can choose the Min and Max Soil Moisture, and the Flow Rate (inches/hour).  Presumably, there is a default value of these three choices for each of the presets.

How can I find out what the presets are for these three values?  e.g. for the EPA preset, what is the Min, Max, and Flow Rate?  Same question for all of the Smart Zone presets.

Thanks!

Ken

Ver: 2040   Respuesta: 1

Manual en Español

Juan Pascual
Actualizado 2021-09-16 21:27:37 UTC 
Tema: General

Buenos días.


No encuentro los manuales en Español.


Pueden indicarme donde los encuentro en la web?


Gracias 

Ver: 1990   Respuesta: 1

turn watering off without deleting schedules

BOB COOPER
Actualizado 2021-09-16 17:05:56 UTC 
I want to turn watering off without deleting schedules.  I need to do some repairs
Ver: 2005   Respuesta: 1

new xfinity box

gary graham
Actualizado 2021-09-16 04:04:06 UTC 
Tema: General
i have a new xfinity box. all i get is fast blinking light . i try to reset does no good. i have a netgear router too. im at wits end !!!!!
Ver: 1814   Respuesta: 1

Moisture sensors not working

Nancy Lamm
Actualizado 2021-09-15 14:13:04 UTC 
It rained yesterday yet my moisture sensors have not changed. How do you reset it or get it to measure correctly??
Ver: 1965   Respuesta: 1

Can't get our Netro to reset

Neil Hobbs
Actualizado 2021-09-13 20:54:12 UTC 

We recently had chipmunks chew through  the fiberoptic connection for our computer hookup, not before we were advised to install a new Bell router with a different ID and password. But I can't seem to get the Netro system to recognize this new router and its ID, and it has gone offline. Several attempts to get it to go online failed.

The control panel has a slowly flashing white light indicating that it is in a holding mode, I understand.

Can you help me through a re-connection please? The system has been a life-saver to date....


Neil Hobbs, Sydenham, Ontario.


Ver: 1915   Respuesta: 1

Power Supply

Jason Willis
Actualizado 2021-09-12 12:27:04 UTC 
We had a huge lightning bolt crack by our house and now my new Netro watering system is offline. Is there any way I can get a new power supply to try and get the system back online. I am really bummed that it’s offline. 

Jason Willis
Ver: 2090   Respuesta: 1

Connexio

Gerard Coulombe
Actualizado 2021-09-12 11:02:25 UTC 

Hi

Despite numerous trials i cannot connect the box to the website. 

Help needed

Regards 

Ver: 1830   Respuesta: 1

No data registers as zero

Dave C
Actualizado 2021-09-10 22:06:38 UTC 

If I leave my sensor for a while it stops recording new data. The days where there is no data is recorded as a zero. This is obviously not correct.  Any plans on updating this?

Ver: 1770   Respuesta: 1

Whisperer moisture sensor location

Jacques
Actualizado 2021-09-09 15:28:26 UTC 
Tema: General
Where are the moisture sensors on the whisperer?  On one of mine, the ground stake broke and I was thinking of replacing it with a stardard metal stake. Will this work or is the moisture sensor built into the ground stake? Thanks! 
Ver: 1926   Respuesta: 1

Program Not Running

Wally Carnes
Actualizado 2021-09-09 02:37:52 UTC 
I have programmed the 8 zones in my Sprite water controller to run 20 minutes at each station. However, it keeps watering based on some manual settings as noted in the red circles below that I have changed over and over to coincide with the program. It still just resets to 1 minute on several stations. What do I need to do to fix this?
Ver: 2220   Respuesta: 2

How to remove a "device" without sensors?

carloswhisperer
Actualizado 2021-09-07 22:45:21 UTC 

Hello,


I bought 2 whisperers and 1 controller.

I set up 1 whisperer as a sensor before trying out the controller because it arrived first.


Then when I got the controller a few days later I "deleted" the sensor and factory-reseted it so I could add it to my controller.

Now I have an empty "Plant Sensor" section in the app (and in the webapp) and I can't delete it


How do I remove the empty section?


Ver: 1852   Respuesta: 1

Smart Controller Not Very Smart

ducati1198804
Actualizado 2021-09-07 09:58:44 UTC 

Hi,


I’m not sure that I can trust this Spark Controller anymore.  Woke up to notifications of zones being watered when controller is programmed to water on MWF.  Moisture levels in all zones was okay on all zones and smart level is only set to basic.  According to the notifications the controller was watering on 9/8/21 instead of 9/7/21.  It’s like the calendar on Netro’s server is set to the wrong date.  Very disappointing, and I don’t know if I can trust the controller going forward. the controlle

Ver: 2099   Respuesta: 1

Any way to adjust whatever the rain threshold is for when it waters?

Sean Eatch
Actualizado 2021-09-01 01:08:02 UTC 
I’ve got mine watering during a rainstorm a couple times or when the weather is predicting rainfall. Any way to adjust whatever number it’s using to decide not to water?
Ver: 1925   Respuesta: 1

Irrigation Pattern - new feature.

Alfonso Olias Sanz
Actualizado 2021-08-31 09:42:59 UTC 

Hi

I have checked that the irrigation modes

DEEP

EPA

REGULAR

FREQUENT


Irrigate the same amount of water, the only difference is the frequency in days and time per irrigation.

The only mode that saves water is ECO 

Or does a DEEP / EPA modes, will help me to save water compared to REGULAR or FREQUENT during a period of time ( I also have installed the whisperer) . Is the whisperer able to detect deep water?


I would like to stress the grass up to a point irrigation is needed, so swapping between DEEP and ECO to save water. But I cannot create a calendar where I could set up the watering mode per month for instance.

Any advice?

Ver: 2166   Respuesta: 1