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Netro Inc


話題

評論

How to turn off Smart control
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Netro Inc
更新時間 2021-06-18 06:56:35
Hi Riccardo, Please go to Settings->Zones->Smart Zone and toggle the enable button. When the smart zone is disabled, the system will strictly follow the user program t…

Device sharing between multiple users
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Netro Support
更新時間 2019-07-29 03:11:08
話題: Netro App
Device sharing between Netro users is supported. A user can authorize multiple users to access his or her Netro products. To give access to other users, please log in your Ne…

Google home

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Netro Inc
更新時間 2021-06-19 05:10:53
Hi Sasha, Did you try other command e.g. "OK Google, start watering"?  "OK Google, talk to Netro Home". Could your provide us more details. If you are using the Google …

Programs that ignore sensors?

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Netro Inc
更新時間 2021-06-21 07:50:33
Hi Jacques,  You can set moisture to skip watering at 100% through Settings - > sensors - > watering adjustment - > moisture to skip water.The humidity will never reach…

how do I add a whisperer to one of my accounts?
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Netro Inc
更新時間 2020-06-16 02:21:45
Hi Douglas, We have contacted you through email and we will fix this bug and release new verion next week. Please write to us support@netrohome.com if you have any ques…

Why
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Netro Inc
更新時間 2021-06-28 05:58:05

Hi Bruce,


Could you please let us know which zone is your front yard and we will look into this issue.


Thanks,

Netro Support

Able to create zones with Pixie?
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Netro Inc
更新時間 2021-06-25 02:08:39
Hi Mike, Currently Netro only allows one sensor to be assigned to one Pixie timer.  Multiple zones for one Pixie timer cannot be created.  Thanks, Netro Suppo…

Any way to adjust whatever the rain threshold is for when it waters?
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Wency Pan
更新時間 2021-09-01 07:05:19
Hi Sean, You can customize the weather restrictions now through setting -> preferences -> rain. By default, Netro skip schedules today and tomorrow if today rains more than…

Doubts about installation and required devices
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Netro Inc
更新時間 2021-09-23 07:47:31
Dear Juan,  Spark-8 supports upto 8 zones (similar Spark-16 supports 16 zones). For each zone, you can customized the sprinkler type, soil type, plant type, etc.  For y…

Default Smart Zone settings
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Netro Inc
更新時間 2021-09-17 05:32:14
Dear Ken,  These numbers are computed base on your configuration, e.g. mode, plant type, soil type, sprinkler type, and are  not open to public. Roughly speaking, the l…

Limit irrigation duration of a specific zone, water run off issues

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Kyle Giacomini
更新時間 2022-07-28 12:47:02
Thank you for your response. Does the slope setting affect how smart watering calculates the water strategy for the zone? If not I would think this would be a great idea conside…

Whisper

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Netro Inc
更新時間 2021-05-05 05:56:42
Dear Richard, The RED led light flashes means the device is completely out of battery now, which will need more time to charege it up.  Please keep the sensor under dir…