Good morning,

I already have the Sprite 12 and want to add one or two Pixies. 

Do I need the hub for the pixie or the sprite12 acts as hub?

Thank you!

Sergio

I have purchased Netro Sprite from Amazon. I'm now trying to purchase a couple of Whisperer units. Is there anywhere in the UK as purchasing from the online shop the delivery charge is over $26.

Thanks

Phil

Hi 

i have continous problems with 

Sprite / app

Never before

Disconnection to wifi

Even when say : online 

it works randomly ( start/ no start  manual 

irrigation )

Hola,

Cuando estoy configurando las zonas me pide un valor de area, ¿en qué medida? ¿Metros cuadrados?

Gracias

Hello, I need help to change the settings from Fahrenheit to Celsius in the app, I have a smart plant sensor.  Thank you

Hi there :)

I want to set-up a watering duration for my desert garden (Phoenix, AZ). We should water our garden deeply and infrequently. So, I want to set-up a watering time of two hours. Unfortunately, the app has a maximum duration set to 60 minutes only. Any suggestions?

Thanks. 

I've checked that My netro isonline...but if i start a manual irrogation app say to me "communicating" and never begin to start..... If i turn off elecrticity and turn on again..... And then i go to manual  Irrogation and press start irrogation begin immediatly

Hello!

1. How can I enable notifications (when watering, sensor moisture level…)?

2. Cannot set my Wunderground station ISANTA605.

Thanks!

Please advise how I can change the location. I am staying in Windhoek, Namibia.

After 6 months of whispere’s exposed to sun, the protective layer of screen is started yo be deteriorated, losing the transparency property and protection to UV, meaning is catching up less sun.

Answer from Netro support after several exchanges had not been at the right level, despite that last topic was really well addressed.

“Thanks for your info and it should not affect the normal use of the sensor. Please let us know if you see any further issues during use.“

Check pictures and make your statement, but I am not convince about quality of manufacturing of the whispered elements.

David

How do you find the sensor battery percentage on the netro app.

Why is it when I select a manual watering it delays until wake up?

Hello,

I purchased a Netro sensor about one month ago at NetroEU shop through Amazon and got no news about my delivery. I remember it was also a bit complicated to get this Netro sensor the first time I ordered it due to taxes that significantly increased the price. 

If you have solution it would be great.

Thank you

Hi there,

The Netro Account Order page only displays:

instead of the orders.

I have two orders in the system but cannot see the status of either of them.

Thanks

Hello

How do I reset the whisperer

Thanks

It shows watering, but it is not?

To the Netro community:

We are excited to introduce our new products, the Netro Zigbee Hub and the new smart timer Pixie-Z1. They combined deliver a different experience of smart watering system. 

The Netro Zigbee Hub hosts a long-range local Zigbee network that links all the end devices. It connects to your router (wireless or wired) to transfer data between the end devices and the Netro cloud service. The Hub will work with all our Zigbee products including the new timer Pixie-Z1(introduced below) and the new soil moisture sensor coming this year, as well as the new 4-Zone sprinkler controller and the new weather sensor coming next year.

The new host timer Pixie-Z1 is re-designed from the original Pixie timer in many ways:

1. Always online for instant quick runs. No more sleep mode

2. Powered by two AA alkaline batteries with approximately one year of battery life. Notifications on low battery

3. Supports Google Home and Google Assistant

The Netro Zigbee Hub and Pixie-Z1 are expected to ship in September. To join the Tester program please email to info@netrohome.com and we will send you a discount code in return for feedbacks.

Thanks, 

Netro Inc

Anyone running into an issue of having two zones run at the same time when doing a manual run?

Hi there

Just a comment on the wishperee. They are too weak and easy to break, the sensor part that goes into the ground 

My kids just broke a couple playing soccer in the garden. It would be good if you develop one that can be fully placed in the ground and the only visible part is the solar panel

Hello, I paid for a 12 months Sprite subscription and wondering when I am going to receive the device.  It has been 2 weeks and NetroHome refused to respond to my emails.  What is the deal with this?  I guessed bad customer service is expected right?