More filters

Change the sprinkling schedule

nsutherland
Updated at 2025-07-14 01:33:11 UTC 
How do I reset the length of time sprinklers are on?
View: 1121   Answer: 1

Valves Turn On manually but dont Turn OFF

Ricardo Ribeiro
Updated at 2025-07-12 13:05:48 UTC 

Hi Friends, on The APP I Turn on a sector manually but when I ask APP to Turn Off, dont do!

ONLY Turn off if I unplug The system .


Can you help?

View: 1096   Answer: 1

Whisperer Product Enhancement?

Kirk Davis
Updated at 2025-07-10 18:58:03 UTC 

It seems like, from my communications with the support team, that the soil moisture indicated by Netro does not factor into sprinkling times other than understanding how sprinkling time changes soil moisture (essentially guesses soil type). I have had to very expensive weather stations, and both failed to accurately report rainfall in as little as three months. With religious cleaning of them (ladder climbing-dangerous) neither accurately reported rainfall for more than six months. My first station Accurite 5-1) was replaced at three months and I gave up and bought an Ambient Weather WS2902-C, which lasted less than a year. So….


Why not have the Whisperers determine actual rainfall- or better yet- make your next product the only digital rain gauge on the planet that actually works? Or, perhaps gen 3 of the Whisperer can have a rain gauge built in. When you get multiple Whisperers  per zone, working in the software, the soil moisture readings alone could make reported rainfall irrelevant. 


Thanks,

Kirk


P.S. The support team HAS to stop using the term “soil humidity”. It makes them seem like they don’t know the difference between a fluid (water= moisture) and a gas (vapor=humidity). The Whisperer cannot calculate evaporative likelihood and doesn’t know the air pressure above the soil, so it can only measure moisture, which would, to some extent, measure the influence of water vapor on the moisture, depending on how it was being measured. 

View: 1112   Answer: 1

Spark 8 zones

Jesus Laso
Updated at 2025-07-10 13:05:31 UTC 

Good afternoon,

How could I get The Netro app user’s manual?

I woukd like to understand all the concepts, parámeters and  options in the app

Thais in advance


View: 1567   Answer: 1

WEATHER CONDITIONS - Rain

Zsolt Karman
Updated at 2025-07-08 10:23:15 UTC 

Hi Team,

I've setup my controller to skip 2 days water if more than 10 mm rainfall is reported.

I have local weather station: https://www.pwsweather.com/station/pws/KADAECOWITT

Which is reported 32 mm, smart zones are enabled , but controller won't skip for 2 days.

Could you please ?

Controller SN: 0cb815314670


Regards, Zsolt

View: 1583   Answer: 1

Sensors missing

dano
Updated at 2025-07-06 00:06:15 UTC 

Hello,

After the winter only one of my three sensors shows in the app.  (Twisty Baby Locust).  The other two do not, and when trying to add back in the app errors out as they are already associated with my account....how do I find them and get them back?  I have charges both to ensure good power, and waited multiple day for them to sync, but still missing.


Thanks

Dan


View: 1592   Answer: 1

1 out of 9 zones only work manually

Gyade B.
Updated at 2025-07-03 23:32:35 UTC 

Hello,

Zone 4 out of my nine zones will only run when I manually  turn the  controller valve  in the box in the ground, and not from my metro sprite app. I tried removing and inserting the zone 4 wire in the Netro slot , but still no luck . All the other zones will run from the app except zone 4. Please help.

View: 1640   Answer: 1

Whisperer 1 Dead

Andy Fiore
Updated at 2025-07-03 15:13:13 UTC 

Hi,

My Whisperer 1 doesn’t show any signs of life after two weeks in bright sunlight.

I’m pretty sure the battery or charging circuit is dead after no use for over a year.

Do you offer a repair service or replacement battery?

Regards,

Andy Fiore

View: 1591   Answer: 0

How to increase length of watering time with the automatic metering

Veronica Slaughter
Updated at 2025-07-03 12:43:45 UTC 
I have 2 zone in full sun with hydrangea and Japanese maples. I need to increase the length of watering time on the automatic watering cycle and the frequency
View: 1614   Answer: 0

Wifi error

nvenezia
Updated at 2025-07-02 14:51:10 UTC 

Hello,

I get this error only on a couple of zones.  See the attached photo. As you can see the zone "misc" shows error.  Any ideas 

View: 1469   Answer: 2

Valve not opening

paolo cellini
Updated at 2025-07-01 05:11:54 UTC 

I have a Netto controller 12 

It starts the water pump but not opening any valve 

View: 1246   Answer: 1

Unified controllers

Gianluca Spada
Updated at 2025-06-29 20:59:51 UTC 
It would be great if for someone like me there would be an option that unifies multiple controllers into just one home so that scheduling would be much easier and avoids multiple zones of different controllers run at the same time. When programming controllers in fact, I have to keep switching programming in various controllers to see if that time is not taken by another zone of another controller. Otherwise water pressure would be a problem if two or more zone are running at the same time in different controllers. 

I hope the message is clear and I hope it will be implemented in a future release as I don’t think it would be that difficult to create. 

Thank you!
View: 1333   Answer: 1

Water consumption

cwo
Updated at 2025-06-01 19:51:34 UTC 
I have a digital water metering in my house from my water supplier. So know the exact amount of water that ist running for all zones If netro ist running and watering the Garden. Unfortenately i can Not find an Option, to Tell netro how much water in qm per hour is running for wach zone. IT would be great If that could be implementated to have an exact number of qm water that ist uswd for watering each zone. So gar I know netro gives only an wstamated number of water used for wach zone, depwnding in size of watering area and Type of watering equipment.
View: 2085   Answer: 1

Overview with multiple controllers

Mikael Hammarin
Updated at 2025-05-26 17:18:52 UTC 

Hi

Suggestion:

It would be great if it was possible to have a better overview in the Netro app when using multiple controllers. 

For instance, we have 2x Spike 6 zone controllers and 1x Pixie in our setup and it's currently tricky to have a overview over all zones scheduled in these controllers without switching back and forth between them. If only Schedule tab would list all our zones setup in all our controllers :-)


View: 2298   Answer: 1

New Sprite Owner

Bryant Bustamante
Updated at 2025-05-26 22:46:01 UTC 

I have installed a new Sprite - however, I have 3 common wires but only two slots - and only one wire fits in each slot...


View: 2325   Answer: 1

How do I change schedule

George S
Updated at 2025-05-27 21:37:14 UTC 
How do I change and save schedule? 
View: 2033   Answer: 1

Whisperer 2 Dead

ducati1198804
Updated at 2025-05-27 23:06:05 UTC 
Topic: General
Anyone else have problems with whisperer/whisperer 2? The ones I have just seem to stop working out the blue.  The current problem unit is a whisperer 2 which was sent to replace a broken whisperer.  It comes on, lights up, and shows 100% charged when plugged into a usb power source.  As soon as I unhook the power source it stops working, and oower button does nothing.
View: 2337   Answer: 2

Dropped wifi (2.4 Gz)

C Hill
Updated at 2025-06-06 02:10:45 UTC 
Help for my controller dropping the wifi weekly?  I have to unplug the controller to reset and wifi works.  When on vacation my controller can't be unplugged so is there a fix or work around ?
View: 1637   Answer: 1

Continuous Monitoring?

Eric Jonsson
Updated at 2025-06-06 11:50:16 UTC 

Hello, I have activated Continuous Monitoring on my Wispering gen2 which means I should get an emediate update when the moister has changed.

But I don't get any update/ change until the aut hourly upate of the measurement is done.


View: 6158   Answer: 1

Contrôler problem

Alain Turcotte
Updated at 2025-06-06 09:41:00 UTC 
My app on my phone say that the zone is on watering but when i look outside nothing is happening !!!
View: 1867   Answer: 2